Verizon FiOS Customer Reviews - Page 6

HomeRead Customer ReviewsVerizon FiOS Customer ReviewsPage 6

Verizon FiOS Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
21.9
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


See how Verizon FiOS has done over time on our Verizon FiOS ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Verizon FiOS too - we need to keep each other informed!


Recent Verizon FiOS Reviews 76 - 90 of 205

Write your own review... 

 by Anonymous - from 11 mos ago

I received an unclear answer about how much it would cost to have a technician come to our house to solve a problem with our phone line. At Read full review ›
Write your own review... 

 by tomasdeteguz - from 11 mos ago

Not bad Read full review ›
Write your own review... 

 by beddoe - from 11 mos ago

Tech support not billing.. but it was 13 minutes on the other line I tried. Read full review ›
Write your own review... 

 by Anonymous - from 1 yr ago

good service short wait. Read full review ›
Write your own review... 

 by Fiossucks - from 1 yr ago

waited for ever Read full review ›
Write your own review... 

 by Anonymous - from 1 yr ago

This number is for NJ, Penn and Delaware only. Do not call here if from NY. They will transfer you to a queue to get a New York rep. Transfe Read full review ›
Write your own review... 

 by js - from 1 yr ago

FIOS is horrendous. Don't believe anything the salesman who comes to your house promises. Had a problem, was transfered department to depa Read full review ›
Write your own review... 

 by Tombo - from 1 yr ago

3.5 minutes before I was passed over to a department. Then we waited 46 minutes to speak with someone, and then it took 18 minutes to get a Read full review ›
Write your own review... 

 by Saul_Good - from 1 yr ago

Made a call at 2:45 pm on a Friday and was on hold for a very short time. Read full review ›
Write your own review... 

 by gb - from 1 yr ago

terrible Read full review ›
Write your own review... 

 by Roman Sir - from 1 yr ago

The FIOS products are GOOD. However getting to a human being through an automated service is almost impossible. My calls were simply dropp Read full review ›
Write your own review... 

 by Angry in PA - from 1 yr ago

Waited 5 mins to speak with the first rep who couldn't help me and put me back on hold. Waited 20 mins and then the line disconnected. Calle Read full review ›
Write your own review... 

 by bmickle - from 1 yr ago

Too many times I have spoken to reps who are Arrogant and Pompous. They have trouble explaining what's going on with my account and then th Read full review ›
Write your own review... 

 by Bell - from 1 yr ago

FIOS customer service is the most WORST and TERRIBLE service I have ever encountered. I can't wait for my contract to end. Reps have bad a Read full review ›
Write your own review... 

 by x - from 1 yr ago

I'm a technical user. Support was helpful and, as we were both technical, able to troubleshoot my problem quickly. A few computerized prompt Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Verizon FiOS information besides reviews

Most commonly sought information by Verizon FiOS customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile