Verizon (Land Line) Customer Reviews

“Slow - she must have been having multiple conversations - but her explanation was the clearest I've gotten from Verizon's CS and the chat wa” Read full review ›

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by AF64 - from 1 mo ago

“I was routed to the wrong CS group, then hung up on twice. I finally resorted to chat, which is slow but worked better.” Read full review ›

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by Anonymous - from 1 mo ago

“very nice person to talk to and was very understanding.” Read full review ›

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by TADick - from 2 mos ago

“moved my appt for a deadphhone line from 5 days away to 3 days away. Who'd think you have no dial tone and can't run my home business becaus” Read full review ›

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by Joe - from 2 mos ago

“Had to push 0 over and over again, but then got to an agent (who said that their systems were down)” Read full review ›

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by KAT - from 3 mos ago

“HUNG UP ON BY THE PATHETIC FAKE LADY RECORDING 3 TIMES REALLY REALLY SWELL FOR PHONE COMPANY. EACH PERSON WHETHER CUSTOMER SERVICE OR TECH ” Read full review ›

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by mlc326 - from 3 mos ago

“My Aunts phone went dead and it took 9 calls over a 10 day period, close to 5 hours total spent on the cell phone trying to get it straight ” Read full review ›

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by Uselogic - from 4 mos ago

“You simply can't pay your bill online without your bill in front on you. Recently, while I was at work, my son informed me that the service” Read full review ›

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by Anonymous - from 4 mos ago

“can't believe how many times you get transferred only to wait again on hold!” Read full review ›

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by Anonymous - from 4 mos ago

“minimum wait. good communication.” Read full review ›

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by jasegrue - from 6 mos ago

“On hold forever only to be cut off without talking to anyone” Read full review ›

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by Anonymous - from 6 mos ago

“No customer service. ” Read full review ›

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by Anonymous - from 8 mos ago

“Found verizon the most offensive company to deal with - my father's phone (he is 94 yrs) is often out of service. Ask for a manager - answe” Read full review ›

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by mlawrence2555 - from 8 mos ago

“got through quickly and the gentleman was able to answer my question within two minutes” Read full review ›

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