Verizon Repair Customer Reviews

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Verizon Repair Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
20.3
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Verizon Repair Reviews 1 - 15 of 72

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 by Anonymous - from 20 days ago

My land phone is out of order. I'm using my cell phone to report this. I've been waiting 17 min on my cell and using up my cell min. on ho Read full review ›
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 by Susan Y - from 22 days ago

Wow.....thanks so much. I was dreading making that repair call knowing how frustrating it is through normal channels. This worked perfectly Read full review ›
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 by thomas986 - from 1 mo ago

they were able to tell me that I did have a signal. I checked my tv and it was my error. not the system. Read full review ›
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 by Jencor - from 4 mos ago

Verizon needs to improve on their service. Supervisors need to supervise not pass the problems to the person answering the phone. Read full review ›
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 by Anonymous - from 4 mos ago

Line 2 is not working at all. Seniors Helping Seniors has been in touch with verizon to schedule repair on line 212 543-3947. This event h Read full review ›
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 by bobjohnson - from 6 mos ago

they did good ansering, wait time was minimal and the rep was pleasant Read full review ›
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 by Anonymous - from 6 mos ago

no or intermittent service for one month...so far. Lack of service help to correct problem reported by technician a month ago. Totally fru Read full review ›
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 by scastoe - from 7 mos ago

After waiting on hold for 30 minutes the line just went to silence!!! Now I've been on hold for another 15 minutes and still no person. FR Read full review ›
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 by mrdmc618 - from 7 mos ago

Saved a bunch of time getting to a human. They are good at taking down the info but they don't do the dispatching. Read full review ›
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 by Waiting for the phone to... - from 7 mos ago

I requested repair, but my phone service has not been fixed for over 45 days! No, I'm not in the countryside. I'm in the middle of NYC. M Read full review ›
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 by Anonymous - from 8 mos ago

I have been without phone service for a month. First Verizon was on strike and then we had a hurricane. This is my fourth call. I was pas Read full review ›
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 by jmbelling - from 8 mos ago

I have been calling verizon since 9/2/2011 and have had to call back every day and can't get the phone fixed and now it is 9/12/2011 Read full review ›
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 by Anonymous - from 8 mos ago

I called on line at least 45 min. and then a gentleman came on and I gave him my # and he said I had a bad connection and said he was hangin Read full review ›
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 by Anonymous - from 8 mos ago

i was on hold for 60 minutes. it was costing money for 1 hour cell phone use. i gave up. i am changing phone companies. imagine a phone com Read full review ›
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 by bud - from 8 mos ago

no contact ,no info,no report on outage. Read full review ›
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