Verizon Repair: Just want to say that twice I have used this re...

A Verizon Repair customer review by GetHuman user ~dana ressler from November 26th, 2017

Background on ~dana ressler's case

GetHuman: ~dana ressler - can you tell our other Verizon Repair customers when your case took place?
~dana ressler: Yes I can. It was late at night, on November 18th.
GetHuman: Did you reach out to Verizon Repair, and if so, how?
~dana ressler: I used a help page I found on the GetHuman Verizon Repair customer service contact info page: Contact Verizon Repair Customer Service
GetHuman: And which of these common Verizon Repair customer issues best describes the reason you wanted to talk to them?
(Shows ~dana ressler a list of common Verizon Repair problems)
~dana ressler: "Complaint" was why I was trying to contact.

~dana ressler's review of Verizon Repair customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon Repair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dana ressler: Just want to say that twice I have used this reporting service, and they are very polite, and take the information very well. I have actually had very fast repair service as well for my business line.
GetHuman: Let's quantify your experience contacting Verizon Repair. On a scale of 1 to 5, how easy is it go get help on a Verizon Repair problem?
~dana ressler: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dana ressler: I'd give them a one out of five on communication.
GetHuman: And what about Verizon Repair's ability to quickly and effectively address your problem?
~dana ressler: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Repair customers?
~dana ressler: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Verizon Repair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dana ressler taken from his Verizon Repair customer service problem that occurred on November 18th, 2017.

Verizon Repair

2.43 of 5 stars | 130 reviews

~dana ressler's Verizon Repair Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon Repair, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon Repair in any way.

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