Verizon Repair: Verizon is no longer wants wire telephone service!

A Verizon Repair customer review by GetHuman user ~Irate custoner from November 28th, 2017

Background on ~Irate custoner's case

GetHuman: ~Irate custoner - can you tell our other Verizon Repair customers when your case took place?
~Irate custoner: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to Verizon Repair, and if so, how?
~Irate custoner: I used a help page I found on the GetHuman Verizon Repair customer service contact info page: Contact Verizon Repair Customer Service
GetHuman: And which of these common Verizon Repair customer issues best describes the reason you wanted to talk to them?
(Shows ~Irate custoner a list of common Verizon Repair problems)
~Irate custoner: "Change plan" was why I was trying to contact.

~Irate custoner's review of Verizon Repair customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon Repair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Irate custoner: Verizon is no longer wants wire telephone service!
GetHuman: Let's quantify your experience contacting Verizon Repair. On a scale of 1 to 5, how easy is it go get help on a Verizon Repair problem?
~Irate custoner: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Irate custoner: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Repair's ability to quickly and effectively address your problem?
~Irate custoner: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Repair customers?
~Irate custoner: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Verizon Repair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Irate custoner taken from his Verizon Repair customer service problem that occurred on November 25th, 2017.

Verizon Repair

2.43 of 5 stars | 130 reviews

~Irate custoner's Verizon Repair Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon Repair, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon Repair in any way.

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