Verizon Wireless Customer Reviews

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Verizon Wireless Ratings Summary

SUPPORT QUALITY
4.3
OUT OF 5
COMMUNICATION
4.4
OUT OF 5
RESPONSIVENESS
5.7
MINUTES - AVERAGE
OVERALL RATING
4.2
OUT OF 5


See how Verizon Wireless has done over time on our Verizon Wireless ratings page.
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Recent Verizon Wireless Reviews 1 - 15 of 502

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 by rosario - from 1 day ago

got my upgrade date moved up to today (it was 3 wks away!) great service! Read full review ›
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 by Anonymous - from 3 days ago

Got to a person IN THE US in <2 minutes. Thanks. Read full review ›
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 by Anonymous - from 6 days ago

OFS Read full review ›
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 by Anonymous - from 7 days ago

right person and quick. Read full review ›
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 by Anonymous - from 8 days ago

I had to press # several times before I got a real person, but I eventually did. I just had a question and he answered it well. Read full review ›
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 by Anonymous - from 11 days ago

Tech Support and Phones Suck, General Customer Service is good. Read full review ›
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 by Anonymous - from 14 days ago

Matthew is the agent who handled the call. Nice job. Read full review ›
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 by anonymous - from 18 days ago

when I pressed 0, I got the recorded message "let's try that again", so I pressed the # and got "we are sorry you are having trouble, goodby Read full review ›
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 by Anonymous - from 18 days ago

Quick and efficient Read full review ›
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 by adolph41 - from 24 days ago

I talked to CS 3x about my charges, which my 1.5 yr. granddaughter clicked buttons, and charged over $100 worth of songs. I was never told h Read full review ›
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 by Anonymous - from 25 days ago

short wait and good service! Read full review ›
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 by Angry at Verizon - from 26 days ago

Now Verizon is charging $30 every time you renew for two years and I think that's ridiculous. I tried to call and complain but obviously the Read full review ›
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 by Anonymous - from 26 days ago

Now Verizon is charging $30 every time you renew for two years and I think that's ridiculous. I tried to call and complain but obviously the Read full review ›
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 by Anonymous - from 27 days ago

courteous and very helpful, on hold less than 1 min. Read full review ›
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 by JohnC - from 29 days ago

Verizon has the worst customer service of any company I have ever dealt with. Too bad, because their products aren't half bad. CUSTOMER SERV Read full review ›
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