Verizon Wireless: i waited for a long time no body answered. i am...
A Verizon Wireless customer review by GetHuman user ~mahroo morgan from November 21st, 2017
Background on ~mahroo morgan's case
GetHuman: ~mahroo morgan - can you tell our other Verizon Wireless customers when your case took place?
~mahroo morgan: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~mahroo morgan a list of common Verizon Wireless problems)
~mahroo morgan: "Billing" was why I was trying to call.
~mahroo morgan's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mahroo morgan: i waited for a long time no body answered. i am very upset about it. i just want to know how i can sign up for international use of my phone.
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~mahroo morgan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mahroo morgan: I'd give them a two out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~mahroo morgan: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~mahroo morgan: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mahroo morgan taken from his Verizon Wireless customer service problem that occurred on November 17th, 2017.