Verizon Wireless: I could not have asked for any better service.
A Verizon Wireless customer review by GetHuman user ~Anonymous 22 from November 23rd, 2017
Background on ~Anonymous 22's case
GetHuman: ~Anonymous 22 - can you tell our other Verizon Wireless customers when your case took place?
~Anonymous 22: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous 22 a list of common Verizon Wireless problems)
~Anonymous 22: "Cancel or Change Account" was why I was trying to call.
~Anonymous 22's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous 22: I could not have asked for any better service.
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~Anonymous 22: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous 22: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~Anonymous 22: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~Anonymous 22: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous 22 taken from his Verizon Wireless customer service problem that occurred on November 16th, 2017.