Verizon Wireless: didnt get to chat with one at all
A Verizon Wireless customer review by GetHuman user ~randrionna ricks from November 24th, 2017
Background on ~randrionna ricks's case
GetHuman: ~randrionna ricks - can you tell our other Verizon Wireless customers when your case took place?
~randrionna ricks: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~randrionna ricks a list of common Verizon Wireless problems)
~randrionna ricks: "Device Support" was why I was trying to call.
~randrionna ricks's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~randrionna ricks: didnt get to chat with one at all
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~randrionna ricks: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~randrionna ricks: I'd give them a four out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~randrionna ricks: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~randrionna ricks: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~randrionna ricks taken from his Verizon Wireless customer service problem that occurred on November 22nd, 2017.