Veteran Affairs Regional Office: a shame

A Veteran Affairs Regional Office customer review by GetHuman user GetHuman-356873 from November 3rd, 2017

Background on GetHuman-356873's case

GetHuman: GetHuman-356873 - can you tell our other Veteran Affairs Regional Office customers when your case took place?
GetHuman-356873: Yup. It was middle of the night, on October 26th.
GetHuman: Did you reach out to Veteran Affairs Regional Office, and if so, how?
GetHuman-356873: I used a phone number I found on the GetHuman Veteran Affairs Regional Office customer service contact info page: Contact Veteran Affairs Regional Office Customer Service
GetHuman: And which of these common Veteran Affairs Regional Office customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-356873 a list of common Veteran Affairs Regional Office problems)
GetHuman-356873: "None of those really matches why I wanted to call Veteran Affairs Regional Office that day." was why I was trying to call.

GetHuman-356873's review of Veteran Affairs Regional Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Veteran Affairs Regional Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-356873: a shame
GetHuman: Let's quantify your experience contacting Veteran Affairs Regional Office. On a scale of 1 to 5, how easy is it go get help on a Veteran Affairs Regional Office problem?
GetHuman-356873: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-356873: I'd give them a two out of five on communication.
GetHuman: And what about Veteran Affairs Regional Office's ability to quickly and effectively address your problem?
GetHuman-356873: For that I would say one out of five.
GetHuman: And finally- any advice for other Veteran Affairs Regional Office customers?
GetHuman-356873: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Veteran Affairs Regional Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-356873 taken from his Veteran Affairs Regional Office customer service problem that occurred on October 26th, 2017.

Veteran Affairs Regional Office

1.00 of 5 stars | 5 reviews

GetHuman-356873's Veteran Affairs Regional Office Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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