Virgin America Customer Reviews

“Agent was unable to help me with a credit card charge that was clearly in error. After two lengthy holds was finally told that "guest servic” Read full review ›

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by michael hampton - from 3 days ago

“Connected with agent within 1 min. Handled my request easily. Provided me addn'l telephone nos. to complete my business.” Read full review ›

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by SianRich68 - from 11 days ago

“Fantastic service. Can't fault it at all. ” Read full review ›

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by SianRich68 - from 11 days ago

“Fantastic. Can't fault at all.” Read full review ›

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by kath - from 16 days ago

“Spoke with Sara, she was a great help.” Read full review ›

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by Anonymous - from 1 mo ago

“Horrible. ” Read full review ›

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by GordonKS - from 1 mo ago

“Their webiste sucks. Everything else about Virgin America is great, but the website is dire. ” Read full review ›

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by Anonymous - from 1 mo ago

“excellent customer service! above and beyond! seriously!” Read full review ›

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by debcrane2 - from 2 mos ago

“so angry that i can't get a simple receipt for my expenses” Read full review ›

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by jon - from 2 mos ago

“You can't even get me started on this..been working on elevae issue for over 19 months and still no resolve. Had to cancel 2 trips recently” Read full review ›

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by Davis in SF - from 3 mos ago

“Virgin America, without question, has the worst website (errors 75% of time) of any carrier I know. I work in the tech/web space and I'm am” Read full review ›

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by lllll - from 3 mos ago

“The worst service ever!!!!!!!” Read full review ›

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by Anonymous - from 3 mos ago

“very frustrating to book and confirm on line” Read full review ›

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by VirginWorstEVER - from 3 mos ago

“WOW, really? I woudn't take a free flt from this airline. I put 0 for my response time, because I never got a response after 92 minuts. A” Read full review ›

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by Rupert - from 4 mos ago

“How dare you!!! Virgin charged me twice ... after the first hour of waiting with the most horrible music, I gave all the particulars to a la” Read full review ›

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