Virgin Media Customer Reviews

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Virgin Media Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
18.7
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Virgin Media Reviews 1 - 15 of 25

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 by some user - from 6 mos ago

A got through to a human who then, immediately, transferred me into the main menu. Seeing as I couldn't find any contact number on the websi Read full review ›
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 by Anonymous - from 7 mos ago

answered immediately by person who put straight to automated service. got through to second person in a few minutes who promised to call bac Read full review ›
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 by llloooooooooooooolll - from 11 mos ago

Pathetically disgraceful. Read full review ›
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 by sdfghj - from 1 yr ago

cvbn Read full review ›
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 by angry customer - from 1 yr ago

useless Read full review ›
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 by Anonymous - from 1 yr ago

Customer services are horrible.Menu after menu and a service team who WONT take responsibility for complaints. Read full review ›
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 by Anonymous - from 1 yr ago

When we asked for help they hung up Read full review ›
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 by compuadd - from 1 yr ago

Menu after menu before reaching a human voice in India or South Africa. Total lack of the English language and its meaning. No technical kno Read full review ›
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 by Anonymous - from 1 yr ago

Best number for sales Read full review ›
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 by mark - from 2 yrs ago

best Read full review ›
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 by Anonymous - from 2 yrs ago

Used 0800 0522620 It is ten times better than the 08000 520800 i was given. It was also some one from the UK. Read full review ›
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 by Anonymous - from 2 yrs ago

Gave an alternative number to ring 0800 0520800 Read full review ›
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 by hera - from 2 yrs ago

Virgin Media has extremely poor Customer Services with staff who often give false information or who cannot understand English, especially l Read full review ›
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 by deebee - from 2 yrs ago

menu after menu until you finally get through to a phone that just rings for ages before being picked up by someone who knows nothing about Read full review ›
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 by him corrado - from 2 yrs ago

Several calls over the last four weeks about being locked out of our e-mails. Told it is being 'worked on' but nothing has been done.We have Read full review ›
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