Virgin Mobile Customer Reviews

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Virgin Mobile Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
14.4
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Virgin Mobile Reviews 1 - 15 of 529

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 by Anonymous - from 1 day ago

I WANTED TO SPEAK TO A LIVE PERSON - NEVER CAME. Read full review ›
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 by sweetzen - from 1 day ago

very nice, a much quicker fix than i was expecting. was so easy to get to a representative Read full review ›
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 by Anonymous - from 1 day ago

ransferred me to Sprint. Then they told me they cant do anything about it. Read full review ›
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 by Anonymous - from 4 days ago

The lady that helped me did a great job!!!!!!!! I let her supervisor know this too!!!! Read full review ›
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 by Talladegah knight - from 7 days ago

Can't understand a Damn word he was saying can't get hotspot on my iPhone 5s. Read full review ›
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 by CharlieDog - from 12 days ago

It makes no sense that Virgin Mobile USA and Virgin Mobile Canada are not compatible. Don't they think people would ever travel back and fo Read full review ›
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 by Anonymous - from 14 days ago

No one can talk to Read full review ›
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 by Anonymous - from 18 days ago

Peter solved my problem and was very pleasant to talk to. Read full review ›
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 by suzi - from 18 days ago

James was great. Thanks for your help! Read full review ›
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 by Anonymous - from 19 days ago

im switching companies Read full review ›
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 by Anonymous - from 20 days ago

I spoke with Briane and she was able to answered my questions, and took care of the problem for me, about 10 minutes. I am very happy with Read full review ›
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 by grayman - from 21 days ago

I had to call back with my AT&T Go phone account# to transfer my old number to Virgin Mobile. I was put on hold about 5 minutes to do the tr Read full review ›
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 by grayman - from 21 days ago

Hooked my daughter's phone right up! If you want horrible customer service overseas, try Dish Network! Read full review ›
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 by cliffyhank - from 21 days ago

I don't know which service is worse, this website or my provider. The problem was not resolved, is there a tower down in my area? Read full review ›
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 by Anonymous - from 21 days ago

I don't know which service is worse, this website or my provider. The problem was not resolved, is there a tower down in my area? Read full review ›
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