Virgin Mobile Customer Reviews

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Virgin Mobile Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.7
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Virgin Mobile Reviews 1 - 15 of 529

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 by 030645 - from 4 days ago

I am trying to reach CS to get my payment status fixed! Please contact me ASAP at 651-788-6560! Read full review ›
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 by Anonymous - from 8 days ago

It was ok Read full review ›
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 by sw - from 14 days ago

I can't believe how hard they make it to get ahold of a human, this process (4, 2, 2) takes you through the "troubleshooting" system until t Read full review ›
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 by Deeds - from 14 days ago

Had many questions and concerns about new service. Talked to Hector, answered all very well. I'm going with Virgin. Thanks! Rick Read full review ›
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 by Carolyn coleman - from 15 days ago

help Read full review ›
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 by Anonymous - from 16 days ago

It was very hard to get to them, but I think I got the information I needed (hopefully it works out). Read full review ›
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 by Anonymous - from 17 days ago

Help Read full review ›
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 by fedup - from 19 days ago

IT IS THE WORSE CUSTOMER SERVICE. ITS AS THOUGH THEY ARE ROBOTS. THEY GIVE THE SAME SPEECH AND PUT YOU ON HOLD AND COME BACK TO SAY THE SA Read full review ›
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 by Anonymous - from 20 days ago

The representative was thorough and efficient, but didn't have the typical dry personality of most call centers. I am completely satisfied w Read full review ›
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 by northernlake - from 20 days ago

Thank you for making this call easy Read full review ›
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 by Anonymous - from 21 days ago

Pple are dumb apparently I've had the account now for couple months I make a payment and they shut the phone off 2 days later n I call to fi Read full review ›
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 by RayRay - from 21 days ago

Took a minute. I kinda figured out my own problem, but he was a good help, and tried! :) Im pleased, and have everything I needed. Read full review ›
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 by Disappointed - from 22 days ago

Poor service. Read full review ›
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 by Anonymous - from 26 days ago

How do you actually speak to a live person with company???? wtf??? if your not buying their service or their phones they don't give a shit!! Read full review ›
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 by never mind - from 27 days ago

i still waiting for my phone to be delivered whatch wrong poor service Read full review ›
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