Virgin Mobile Customer Reviews

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Virgin Mobile Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
14.4
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Virgin Mobile Reviews 1 - 15 of 529

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 by Anonymous - from 1 day ago

clearly hear recordings. NOT open 24hrs. what phone company is not open 24hrs? Read full review ›
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 by Anonymous - from 1 day ago

They only offer sales support. Read full review ›
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 by Minnesota Customer - from 1 day ago

needed help blocking SMS from a particular number. Was told to text BLOCK + phone number, e.g. "BLOCK ##########", to 9999. I was given conf Read full review ›
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 by mad as hell at virgin/sp... - from 4 days ago

Vigin mobile is the worst phone company ever lost reception for 11days in April got told so many lies my head was spinning lost hundreds of Read full review ›
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 by anonymous - from 8 days ago

People can hardly speak English and kept telling me my lack of interest access would be resolved. Yeah right. I was also told there is a to Read full review ›
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 by anonymous - from 8 days ago

6 days later and 6 reps later still didn't resolve my lack of Internet access. I will be going to a sprint store where the people soeak and Read full review ›
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 by Anonymous - from 9 days ago

Good service Read full review ›
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 by maguswheel@gmail.com - from 10 days ago

Maguswheel@gmail.com I just posted, but I have a suggestion and please feel free to email me if your willing to join me in this. I'm going Read full review ›
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 by maguswheel - from 10 days ago

I've had so many problems with Virgin Mobile, but its the only option for me. I've been with them for 5 years and I would think after five y Read full review ›
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 by Anon - from 11 days ago

Quick and painless. Great customer service! Read full review ›
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 by Anonymous - from 12 days ago

very poor phone connection Read full review ›
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 by Anonymous - from 15 days ago

The person walked me through the problem, reset my data on the Virgin mobile end and the phone was fixed. Couldn't ask for a better technica Read full review ›
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 by Anonymous - from 16 days ago

Customer disservice. I opted for them to call me. The rapid response turned into 27:35 on the phone with human, still no resolution, and Read full review ›
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 by Anonymous - from 17 days ago

If this is what I should expect from Virgin Mobile Custom, I'll be taking my business elsewhere. Read full review ›
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 by kipreos - from 19 days ago

works great Read full review ›
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