Virgin Mobile Customer Reviews

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Virgin Mobile Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.1
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Virgin Mobile Reviews 1 - 15 of 529

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 by Anonymous - from 5 days ago

Fixed my problem right away. Read full review ›
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 by fuzi - from 5 days ago

I didn't wait longer then 20 seconds and the rep answered the phone and my problem was solved less thn a min Read full review ›
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 by austinjane - from 7 days ago

My wait was less than 1 minute. Marcus was an excellent communicator and got me going in less than 5 minutes from beginning to end of call. Read full review ›
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 by Anonymous - from 13 days ago

Nathan was VERY helpful. Unlike some other fella I had spoken with earlier in the week. Read full review ›
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 by Anonymous - from 15 days ago

YAY! for GetHuman. Worked great. Read full review ›
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 by Anonymous - from 17 days ago

If I hadn't found this gethuman website and followed the directions, I couldn't reached anyone! why do they make things so difficult! Read full review ›
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 by Anonymous - from 18 days ago

Hung up on me Read full review ›
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 by Anonymous - from 18 days ago

The lady answered but then act like if she could not hear me and then speaked really fast and then hunged up on me. Bitch. Read full review ›
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 by Anonymous - from 20 days ago

got disconnected 3x Read full review ›
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 by Anonymous - from 20 days ago

Wow this helped a ton. I dialed the 888#, entered my #, then hit 4, 2, 2. Bingo, live rep in under one minute. Thanks!! Read full review ›
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 by boblawblog - from 23 days ago

Awesome! Called for number porting great service all finished in 26 mins! Read full review ›
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 by Anonymous - from 26 days ago

Fransico helped me! He was amazing and knew his stuff! greatly appreciate customer service like that. its refreshing. Read full review ›
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 by hsm66 - from 26 days ago

hayalay was very helpful Read full review ›
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 by Anonymous - from 28 days ago

Crap Read full review ›
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 by Anonymous - from 28 days ago

wwoowww this is sooo messed up. first of all they took 52 minutes to answer the phone. second, they would not give me my account number even Read full review ›
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