Virgin Mobile Customer Reviews

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Virgin Mobile Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
14.5
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Virgin Mobile Reviews 1 - 15 of 529

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 by Anonymous - from 2 days ago

I waited a little over 6 minutes to get through to someone and after that waited additional 3 minutes to get the simple information about my Read full review ›
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 by Anonymous - from 2 days ago

helpful customer service rep, but the connection was so bad I had to ask her to repeat several times Read full review ›
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 by Anonymous - from 6 days ago

Ivan was polite, courteous and more than helpful. He offered suggestions that actually ended up saving me money. Read full review ›
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 by Anonymous - from 7 days ago

Perfect! Read full review ›
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 by 7736211799 - from 8 days ago

No comment Read full review ›
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 by Walter - from 11 days ago

Resolved my problem immediately. Had no problem getting an actual human on the phone! Read full review ›
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 by Anonymous - from 14 days ago

Never able to speak to human; voice prompts only. Didn't address my question at all. Useless. Read full review ›
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 by spencer - from 16 days ago

Although the representatives are very polite, they don't really seem to be aware of whats going on most of the time. I was repeatedly put on Read full review ›
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 by Anonymous - from 16 days ago

Very good customer service. Outstanding! Very helpful and nice on the phone! Read full review ›
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 by Anonymous - from 18 days ago

GREAT, QUICK!!!! Read full review ›
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 by Anonymous - from 19 days ago

I need to talk ti someone about my phone Read full review ›
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 by Someone - from 19 days ago

Bad Read full review ›
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 by terrific - from 21 days ago

If you want to talk to a person don't select any of the options, just wait to be connected. Otherwise you will get voice mail jail. Read full review ›
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 by Anonymous - from 22 days ago

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 by Anonymous - from 30 days ago

Valerie very helpful and understanding with my current situation. When I am able will comeback to Virgin Mobile. Thank you. Read full review ›
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