Virgin Mobile Customer Reviews

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Virgin Mobile Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
14.2
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Virgin Mobile Reviews 1 - 15 of 529

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 by Anonymous - from 1 day ago

If I hadn't found this gethuman website and followed the directions, I couldn't reached anyone! why do they make things so difficult! Read full review ›
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 by Anonymous - from 2 days ago

Hung up on me Read full review ›
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 by Anonymous - from 2 days ago

The lady answered but then act like if she could not hear me and then speaked really fast and then hunged up on me. Bitch. Read full review ›
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 by Anonymous - from 3 days ago

got disconnected 3x Read full review ›
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 by Anonymous - from 4 days ago

Wow this helped a ton. I dialed the 888#, entered my #, then hit 4, 2, 2. Bingo, live rep in under one minute. Thanks!! Read full review ›
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 by boblawblog - from 7 days ago

Awesome! Called for number porting great service all finished in 26 mins! Read full review ›
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 by Anonymous - from 10 days ago

Fransico helped me! He was amazing and knew his stuff! greatly appreciate customer service like that. its refreshing. Read full review ›
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 by hsm66 - from 10 days ago

hayalay was very helpful Read full review ›
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 by Anonymous - from 11 days ago

Crap Read full review ›
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 by Anonymous - from 12 days ago

wwoowww this is sooo messed up. first of all they took 52 minutes to answer the phone. second, they would not give me my account number even Read full review ›
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 by Anonymous - from 12 days ago

So glad to finally talk to a real live person. Read full review ›
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 by Steven - from 12 days ago

having issues re: not being able to log on to account. Not recognising my user name. Virgin tell me I have to wait 3-5 days. I hardly unders Read full review ›
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 by Anonymous - from 16 days ago

accomplished everything right over the phone. Read full review ›
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 by Mickey - from 19 days ago

Been a customer of V/M over 7yrs. Been treated like worst scum on earth for past 2 months, still no resolution, no phone for over 2 wks now Read full review ›
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 by Anonymous - from 19 days ago

Wanted help resetting passowrd to online acct, she spoken broken English. Told me it would be $20.00 charge for live assistance. I hung up Read full review ›
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