Virgin Mobile Customer Reviews - Page 6

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Virgin Mobile Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
16.9
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Virgin Mobile Reviews 76 - 83 of 83

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 by bcnubes - from 1 yr ago

No service is closer than saying bad servie. The 20 minutes is an average per call wait. I am currently on my 8th call or so, I lost track. Read full review ›
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 by doom - from 1 yr ago

Double charged my account and suspended my account for disputing those charges...What a crook...Still waiting to get my phone activated for Read full review ›
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 by Anonymous - from 1 yr ago

could not wait more i am leaving the feedback without getting a service from virgin mobile, it is so sad, i just lost an hour and a half of Read full review ›
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 by april4775 - from 1 yr ago

too much attitude for not having any knowledge to solve my problem Read full review ›
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 by jane - from 1 yr ago

did not help solve my problem, then put me on hold while i waited 30 minutes for a supervisor,then the call went to a busy signal. never sol Read full review ›
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 by Anonymous - from 1 yr ago

it took a while and the representative had a very heavy accent. Read full review ›
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 by Annoyed - from 2 yrs ago

LONG wait; extremely annoying and LOUD hold 'music' - old track skips, etc. Once you get a person on the line they use 'hands free' instead Read full review ›
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 by Irvin - from 2 yrs ago

Called 888-322-1122, default was English (or enter "1"), said "Troubleshooting" at prompt, then "live adviser", and was directed to a live a Read full review ›
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 by Anonymous - from 2 yrs ago

THE AGENT I GOT WAS NOT VERY SHARP Read full review ›
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 by Anonymous - from 2 yrs ago

What A JOKE .. Tried to activate my childs phone that she got for christmas using 888-322-1122,kept cutting me off.now i'm trying this. this Read full review ›
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 by emmy - from 2 yrs ago

They switched me over to the $0.20/minute plan when I (unknowingly!) did not top up enough to cover what my balance was after taxes and surc Read full review ›
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 by moxie53 - from 2 yrs ago

got what i needed, good service Read full review ›
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