Person was very nice. But VitalChek phone * is...
A VitalChek customer review by GetHuman user ~jean calder from November 20th, 2017
Background on ~jean calder's case
GetHuman: ~jean calder - can you tell our other VitalChek customers when your case took place?
~jean calder: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~jean calder a list of common VitalChek problems)
~jean calder: "Account Access" was why I was trying to call.
~jean calder's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jean calder: Person was very nice. But VitalChek phone * is not on your co. record in computer-left hand side
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~jean calder: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jean calder: I'd give them a four out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~jean calder: For that I would say one out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~jean calder: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jean calder taken from his VitalChek customer service problem that occurred on November 10th, 2017.