VitalChek: Dont even bother with them. they take longer th...
A VitalChek customer review by GetHuman user ~net admin from November 23rd, 2017
Background on ~net admin's case
GetHuman: ~net admin - can you tell our other VitalChek customers when your case took place?
~net admin: Yeah. It was late at night, on November 19th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~net admin a list of common VitalChek problems)
~net admin: "Account Access" was why I was trying to call.
~net admin's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~net admin: Dont even bother with them. they take longer than goint to the state for the birth certificate.
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~net admin: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~net admin: I'd give them a five out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~net admin: For that I would say four out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~net admin: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~net admin taken from his VitalChek customer service problem that occurred on November 19th, 2017.