Vitamix: I have been calling them since *:** pm this aft...

A Vitamix customer review by GetHuman user GetHuman-277588 from November 19th, 2017

Background on GetHuman-277588's case

GetHuman: GetHuman-277588 - can you tell our other Vitamix customers when your case took place?
GetHuman-277588: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Vitamix, and if so, how?
GetHuman-277588: I used the 800-848-2649 number I found for on the GetHuman Vitamix customer phone number page I was on: Vitamix Customer Service Phone Number
GetHuman: And which of these common Vitamix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-277588 a list of common Vitamix problems)
GetHuman-277588: "Returns" was why I was trying to call.

GetHuman-277588's review of Vitamix customer service

GetHuman: So how would you sum up your experience for GetHuman's Vitamix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-277588: I have been calling them since *:** pm this afternoon its *:** and never answer the phone
GetHuman: Let's quantify your experience contacting Vitamix. On a scale of 1 to 5, how easy is it go get help on a Vitamix problem?
GetHuman-277588: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-277588: I'd give them a five out of five on communication.
GetHuman: And what about Vitamix's ability to quickly and effectively address your problem?
GetHuman-277588: For that I would say five out of five.
GetHuman: And finally- any advice for other Vitamix customers?
GetHuman-277588: Call them early in the day or late. Don't forget any personal or account information you might need for Vitamix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-277588 taken from his Vitamix customer service problem that occurred on November 15th, 2017.

Vitamix

3.00 of 5 stars | 12 reviews

GetHuman-277588's Vitamix Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Vitamix, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Vitamix in any way.

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