Vodafone (UK): Hi When I Try To Get IOU There's Technical Diff...
A Vodafone (UK) customer review by GetHuman user ~Terry Tuffrey from November 22nd, 2017
Background on ~Terry Tuffrey's case
GetHuman: ~Terry Tuffrey - can you tell our other Vodafone (UK) customers when your case took place?
~Terry Tuffrey: Yeah. It was late at night, on November 13th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Terry Tuffrey a list of common Vodafone (UK) problems)
~Terry Tuffrey: "Setup service" was why I was trying to call.
~Terry Tuffrey's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Terry Tuffrey: Hi When I Try To Get IOU There's Technical Difficulties.
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~Terry Tuffrey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Terry Tuffrey: I'd give them a four out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~Terry Tuffrey: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~Terry Tuffrey: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Terry Tuffrey taken from his Vodafone (UK) customer service problem that occurred on November 13th, 2017.