Vodafone (UK): no satisfaction at all from voda phone you can...
A Vodafone (UK) customer review by GetHuman user ~ray cross from November 13th, 2017
Background on ~ray cross's case
GetHuman: ~ray cross - can you tell our other Vodafone (UK) customers when your case took place?
~ray cross: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~ray cross a list of common Vodafone (UK) problems)
~ray cross: "Update account information" was why I was trying to call.
~ray cross's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ray cross: no satisfaction at all from voda phone you can ring me on ***********
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~ray cross: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ray cross: I'd give them a two out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~ray cross: For that I would say five out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~ray cross: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ray cross taken from his Vodafone (UK) customer service problem that occurred on November 11th, 2017.