Vudu: ONE WORD EXCELLENT
A Vudu customer review by GetHuman user ~POPS PPS 9MM from November 21st, 2017
Background on ~POPS PPS 9MM's case
GetHuman: ~POPS PPS 9MM - can you tell our other Vudu customers when your case took place?
~POPS PPS 9MM: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Vudu, and if so, how?
GetHuman: And which of these common Vudu customer issues best describes the reason you wanted to talk to them?
(Shows ~POPS PPS 9MM a list of common Vudu problems)
~POPS PPS 9MM: "Overcharge/Strange charge" was why I was trying to call.
~POPS PPS 9MM's review of Vudu customer service
GetHuman: So how would you sum up your experience for GetHuman's Vudu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~POPS PPS 9MM: ONE WORD EXCELLENT
GetHuman: Let's quantify your experience contacting Vudu. On a scale of 1 to 5, how easy is it go get help on a Vudu problem?
~POPS PPS 9MM: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~POPS PPS 9MM: I'd give them a two out of five on communication.
GetHuman: And what about Vudu's ability to quickly and effectively address your problem?
~POPS PPS 9MM: For that I would say three out of five.
GetHuman: And finally- any advice for other Vudu customers?
~POPS PPS 9MM: Call them early in the day or late. Don't forget any personal or account information you might need for Vudu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~POPS PPS 9MM taken from his Vudu customer service problem that occurred on November 12th, 2017.