Vudu: este servicio es muy malo por la razon de que n...
A Vudu customer review by GetHuman user ~ernesto sanchez from November 21st, 2017
Background on ~ernesto sanchez's case
GetHuman: ~ernesto sanchez - can you tell our other Vudu customers when your case took place?
~ernesto sanchez: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Vudu, and if so, how?
GetHuman: And which of these common Vudu customer issues best describes the reason you wanted to talk to them?
(Shows ~ernesto sanchez a list of common Vudu problems)
~ernesto sanchez: "Billing" was why I was trying to call.
~ernesto sanchez's review of Vudu customer service
GetHuman: So how would you sum up your experience for GetHuman's Vudu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ernesto sanchez: este servicio es muy malo por la razon de que no hay niuna persona que hable espanol por favor debian de tener alguien para ayudar gracias esto es para el servicio al cliente
GetHuman: Let's quantify your experience contacting Vudu. On a scale of 1 to 5, how easy is it go get help on a Vudu problem?
~ernesto sanchez: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ernesto sanchez: I'd give them a two out of five on communication.
GetHuman: And what about Vudu's ability to quickly and effectively address your problem?
~ernesto sanchez: For that I would say five out of five.
GetHuman: And finally- any advice for other Vudu customers?
~ernesto sanchez: Call them early in the day or late. Don't forget any personal or account information you might need for Vudu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ernesto sanchez taken from his Vudu customer service problem that occurred on November 17th, 2017.