Vudu *****! They have their channel on Roku yet...
A Vudu customer review by GetHuman user ~vudu hater from November 23rd, 2017
Background on ~vudu hater's case
GetHuman: ~vudu hater - can you tell our other Vudu customers when your case took place?
~vudu hater: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Vudu, and if so, how?
GetHuman: And which of these common Vudu customer issues best describes the reason you wanted to talk to them?
(Shows ~vudu hater a list of common Vudu problems)
~vudu hater: "Technical support" was why I was trying to call.
~vudu hater's review of Vudu customer service
GetHuman: So how would you sum up your experience for GetHuman's Vudu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vudu hater: Vudu *****! They have their channel on Roku yet even as a paying customer every movie I want to watch can be watched only on the computer. Oh I was on hold almost * hours and no one ever answered.
GetHuman: Let's quantify your experience contacting Vudu. On a scale of 1 to 5, how easy is it go get help on a Vudu problem?
~vudu hater: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vudu hater: I'd give them a five out of five on communication.
GetHuman: And what about Vudu's ability to quickly and effectively address your problem?
~vudu hater: For that I would say five out of five.
GetHuman: And finally- any advice for other Vudu customers?
~vudu hater: Call them early in the day or late. Don't forget any personal or account information you might need for Vudu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vudu hater taken from his Vudu customer service problem that occurred on November 21st, 2017.