Vudu: Paid for movies a week ago and still nothing ca...

A Vudu customer review by GetHuman user GetHuman-256752 from November 26th, 2017

Background on GetHuman-256752's case

GetHuman: GetHuman-256752 - can you tell our other Vudu customers when your case took place?
GetHuman-256752: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Vudu, and if so, how?
GetHuman-256752: I used the 888-554-8838 number I found for on the GetHuman Vudu customer phone number page I was on: Vudu Customer Service Phone Number
GetHuman: And which of these common Vudu customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-256752 a list of common Vudu problems)
GetHuman-256752: "Lower my bill" was why I was trying to call.

GetHuman-256752's review of Vudu customer service

GetHuman: So how would you sum up your experience for GetHuman's Vudu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-256752: Paid for movies a week ago and still nothing called * times now yet I still don't have the product I paid for.
GetHuman: Let's quantify your experience contacting Vudu. On a scale of 1 to 5, how easy is it go get help on a Vudu problem?
GetHuman-256752: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-256752: I'd give them a two out of five on communication.
GetHuman: And what about Vudu's ability to quickly and effectively address your problem?
GetHuman-256752: For that I would say five out of five.
GetHuman: And finally- any advice for other Vudu customers?
GetHuman-256752: Call them early in the day or late. Don't forget any personal or account information you might need for Vudu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-256752 taken from his Vudu customer service problem that occurred on November 22nd, 2017.

Vudu

4.00 of 5 stars | 54 reviews

GetHuman-256752's Vudu Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Vudu, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Vudu in any way.

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