WageWorks Customer Reviews

HomeRead Customer ReviewsWageWorks Customer Reviews

WageWorks Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
10.4
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how WageWorks has done over time on our WageWorks ratings page.
Don't forget to weigh in
Add your review
Make sure you rate WageWorks too - we need to keep each other informed!


Recent WageWorks Reviews 1 - 15 of 131

Write your own review... 

 by Bob - from 22 days ago

COBRA is a different number (877)502-6272 wasn't bad, walked me through the login process, hurray for this website, the phone number cannot Read full review ›
Write your own review... 

 by sb - from 2 mos ago

I had to ask for a supervisor before I was able to get assistance. The initial customer service rep was located overseas. The supervisor s Read full review ›
Write your own review... 

 by sak - from 2 mos ago

The customer service number and the 1-866 number were out of service, no ring, just a hangup. 6-24-14 @3:40 CST. Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

I will use this from now on!! Read full review ›
Write your own review... 

 by my3cs - from 2 mos ago

Account was cut off for lack of receipts. Sent receipts and got email that they received them. Three weeks go by, went to use card and decli Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Representative would not let me speak, kept interrupting me. Issue was not resolved and they are extremely unprofessional. Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

They exhibit an extreme reluctance to help their customers if the help required by the customer isn't in their play book. Holding on to my Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

they make it difficult to file claims and use your own money. Read full review ›
Write your own review... 

 by Anonymous - from 3 mos ago

I got reps horribly poor in understanding simply words spoken out by me and they were blaming everything on a bad phone line, which I knew n Read full review ›
Write your own review... 

 by Anonymous - from 3 mos ago

worst service i have experienced. will not be contributing to hsa next year. they are witholding my money with no reasonable explanation. Read full review ›
Write your own review... 

 by Anonymous - from 3 mos ago

WageWorks is the worst company I have ever dealt with. Impossible to find a contact phone number on their site, and when I call, 10 minutes Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Rep was courteous Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Sent receipts in by internet with a note breaking down costs. No matter how much I tried to explain they repeated the same answer. Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Live person quickly. Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Calling these people is a complete waste of time. If you like to hear someone say "I apologize" over and over this is the number to call. Yo Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful WageWorks information besides reviews

Most commonly sought information by WageWorks customers looking for reviews