WageWorks Customer Reviews

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WageWorks Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
10.3
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent WageWorks Reviews 1 - 15 of 168

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 by margaret_z123@hotmail.co... - from 4 days ago

WW worker sent me wrong form. Because of that my claim was denied! Read full review ›
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 by Harvey - from 7 days ago

the rep couldn't help me get my $ left on my commuter card. Read full review ›
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 by Harvey - from 7 days ago

the rep couldn't tell me how to get my $ left on the card reimbursed other than to repeat I had to "use it" - hard to do since fare is 2.50 Read full review ›
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 by Harvey - from 7 days ago

I was told I have $3 left on my WageWorks commuter card, but that I couldn't get reimbursed (I just retired) because the remaining balance i Read full review ›
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 by betheich - from 9 days ago

I required their "special dept" for customer service but had to provide info to first person answering the phone- then wait 1 min for next p Read full review ›
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 by Anonymous - from 17 days ago

very proficient and knowledgeable about issues. Read full review ›
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 by Anonymous - from 29 days ago

Cannot talk to a person Read full review ›
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 by Anonymous - from 29 days ago

very nice and helpful Read full review ›
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 by Anonymous - from 1 mo ago

First person spoke clearly. Second person was difficult to understand because of enunciation and speed and the use of abbreviations I didn't Read full review ›
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 by Anonymous - from 1 mo ago

The customer service was very pleasant and knowing what to do with the questions Read full review ›
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 by heffy - from 1 mo ago

they have problem in telling the truth. there computer seem to cash a lot .but they try to hide it from everyone Read full review ›
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 by none - from 1 mo ago

Wanted to speak to a live person Read full review ›
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 by Anonymous - from 1 mo ago

Very satisfied with my call and responses to my questions. Read full review ›
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 by Anonymous - from 2 mos ago

Got different answers each time I called. Frustrating. Read full review ›
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 by Anonymous - from 2 mos ago

They have denied a claim on me for 2 years, CSR have been unable to tell me why and was told nobody in the office could help me or would spe Read full review ›
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