WageWorks Customer Reviews

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WageWorks Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
10.8
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent WageWorks Reviews 1 - 15 of 131

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 by Anonymous - from 6 days ago

I had difficulty getting them to understand my question (it was not a FAQ type question) I find the whole Wageworks process to be SOOO frust Read full review ›
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 by kay - from 9 days ago

I hate getting a foreign person who doesn't listen to my question and answers everything they think I might be asking. Makes the call take Read full review ›
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 by KK - from 14 days ago

WASTE OF TIME I WILL TRY AGAIN Read full review ›
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 by anonymous - from 1 mo ago

Answered my question; but person had a bit of an accent, so was a little difficult to understand. Read full review ›
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 by mel - from 1 mo ago

this worked perfectly and I got all the info I needed and couldn't get online Read full review ›
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 by Anonymous - from 1 mo ago

hard to understand, but was able to help me with my issue. will see if it gets resolved. Press 0000 right away to get to a real person-no wa Read full review ›
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 by JS - from 1 mo ago

The rep did not understand my question and gave me the wrong answer. I now have to wait on hold to speak to someone again. Read full review ›
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 by Anonymous - from 1 mo ago

please can i talk to a person Read full review ›
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 by Jim - from 1 mo ago

Excellent service,The Rep.was very patient,understanding and helpful,gave me step by step instructions,and you can bet I needed it. Read full review ›
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 by jb - from 1 mo ago

After two months of canceling Cobra my provider has still not received notification of the termination. Unacceptable! Read full review ›
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 by Anonymous - from 2 mos ago

Spent about two minutes in a phone tree and found out the number is open 8-8 M-F. Otherwise number seems fine. Read full review ›
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 by nanajane1949 - from 2 mos ago

can"t get an answer as to why I can"t log ON TO MY ACCOUNT when all the information is correct.Also it is a working account. Read full review ›
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 by Anonymous - from 2 mos ago

"Lez" was hard to understand and very unclear as to how to answer my question. I asked for a Supervisor…waited ten minutes…but, Read full review ›
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 by Anonymous - from 2 mos ago

I need a current wage works card. More time needs to be added to the trasit card. Read full review ›
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 by brejame - from 2 mos ago

I keep getting told the same thing, to keep submitting receipts for the same thing. I think that is the only thing your reps know how to say Read full review ›
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