WageWorks Customer Reviews

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WageWorks Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
10.1
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent WageWorks Reviews 1 - 15 of 168

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 by bob007 - from 2 days ago

I faxed a claim to WageWorks. I got an error message. I faxed the same document again. Got called away so I don't know if the second faxed e Read full review ›
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 by bob007 - from 2 days ago

Want to submit my BCBSIL medical supplement payments to my hra that is handle by WageWorks. Was told I need a receipt. BCBSIL does NOT give Read full review ›
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 by Vickie - from 10 days ago

I called the cobra dept and got right through and she was nice but could not explain why my form was denied by the processing dept, I was to Read full review ›
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 by M K - from 18 days ago

I was very disappointed working with this company. Let's start with the big one. They don't notify you if you have a balance at the end of Read full review ›
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 by anderswx - from 1 mo ago

Got immediately to a real person with no wait time. Read full review ›
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 by beeyell - from 1 mo ago

They have my name, they have my zip code, they have my claim number...but they can't figure out how to find and help met. They have a much t Read full review ›
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 by m.a. - from 1 mo ago

worked great! Read full review ›
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 by Me2 - from 1 mo ago

Good contact and good service Read full review ›
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 by sally - from 1 mo ago

worst service..I wanted to talk to manager..she kept me on hold forever..she doesn't understand what I am asking for.. Read full review ›
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 by nt - from 2 mos ago

excellent Read full review ›
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 by yul - from 2 mos ago

Countless calls about a simple issue of reimbursing the claim from the wrong year's balance and it is still not resolved. Rep after rep assu Read full review ›
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 by Anonymous - from 2 mos ago

good Read full review ›
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 by Snapier - from 2 mos ago

The agents do not understand English well enough to understand what your actual problem is, and constantly give wron information. First I wa Read full review ›
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 by me - from 2 mos ago

Their customer service reps have no idea what they are doing. I am the administrator on my companies account and could not speak to one sing Read full review ›
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 by margaret_z123@hotmail.co... - from 2 mos ago

WW worker sent me wrong form. Because of that my claim was denied! Read full review ›
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