WageWorks Customer Reviews

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WageWorks Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
10.6
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent WageWorks Reviews 1 - 15 of 168

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 by Anonymous - from 3 days ago

They have denied a claim on me for 2 years, CSR have been unable to tell me why and was told nobody in the office could help me or would spe Read full review ›
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 by Anonymous - from 9 days ago

On the phone for over an hour, repeating same scenario I inquired about over a month ago (missing payments). Rep was defensive (raising voi Read full review ›
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 by Anonymous - from 10 days ago

Once I actually go a human, they were very helpful Read full review ›
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 by gps008 - from 22 days ago

rep. had trouble understanding my issue (switch in administrators from 2014 to 2015 and split cost of hearing aids between 2014 carryover pe Read full review ›
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 by Anonymous - from 23 days ago

online claim forms need to be faxed! Really, no email!!! Who sends anything by fax? No phone number to call, had to look it up online. cu Read full review ›
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 by Anonymous - from 23 days ago

DIDNT RECIVE MY VAN POOL CHECK Read full review ›
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 by anon - from 24 days ago

Crazy that they do not have a phone number on their website ANYWHERE! Thank you GetHuman for the info here. It was a breeze using the info Read full review ›
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 by Anonymous - from 26 days ago

On hold waiting to speak to a supervisor after I couldn't get an explanation as to why I have submitted a claim 3 times and not received pay Read full review ›
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 by Edmh1234 - from 26 days ago

Web site couldn't help, no phone numbers listed there either. Using this number and procedure at 6:30 pm EST got me right through to a knowl Read full review ›
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 by Anonymous - from 1 mo ago

there response was call a 877 # that had been busy Read full review ›
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 by Anonymous - from 1 mo ago

very helpful Read full review ›
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 by ap - from 2 mos ago

emergency call for stolen/frozen card(???) no service, no response Read full review ›
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 by coronelli - from 2 mos ago

simple question, how do i get a 2nd card for my wife to carry with her. why is this not addressed any where Read full review ›
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 by JRP - from 2 mos ago

This organization is a JOKE! NO Organization, NO communication and ZERO ability to solve problems. Each time I call I have to start from the Read full review ›
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 by Anonymous - from 3 mos ago

I got the help I needed to submit the proper documentation for my claim. I will add to claim and hope it will work. Read full review ›
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