WageWorks Customer Reviews

HomeRead Customer ReviewsWageWorks Customer Reviews

WageWorks Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
10.7
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


See how WageWorks has done over time on our WageWorks ratings page.
Don't forget to weigh in
Add your review
Make sure you rate WageWorks too - we need to keep each other informed!


Recent WageWorks Reviews 1 - 15 of 168

Write your own review... 

 by Anonymous - from 1 day ago

online claim forms need to be faxed! Really, no email!!! Who sends anything by fax? No phone number to call, had to look it up online. cu Read full review ›
Write your own review... 

 by Anonymous - from 2 days ago

DIDNT RECIVE MY VAN POOL CHECK Read full review ›
Write your own review... 

 by anon - from 2 days ago

Crazy that they do not have a phone number on their website ANYWHERE! Thank you GetHuman for the info here. It was a breeze using the info Read full review ›
Write your own review... 

 by Anonymous - from 5 days ago

On hold waiting to speak to a supervisor after I couldn't get an explanation as to why I have submitted a claim 3 times and not received pay Read full review ›
Write your own review... 

 by Edmh1234 - from 5 days ago

Web site couldn't help, no phone numbers listed there either. Using this number and procedure at 6:30 pm EST got me right through to a knowl Read full review ›
Write your own review... 

 by Anonymous - from 23 days ago

there response was call a 877 # that had been busy Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

very helpful Read full review ›
Write your own review... 

 by ap - from 1 mo ago

emergency call for stolen/frozen card(???) no service, no response Read full review ›
Write your own review... 

 by coronelli - from 1 mo ago

simple question, how do i get a 2nd card for my wife to carry with her. why is this not addressed any where Read full review ›
Write your own review... 

 by JRP - from 1 mo ago

This organization is a JOKE! NO Organization, NO communication and ZERO ability to solve problems. Each time I call I have to start from the Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

I got the help I needed to submit the proper documentation for my claim. I will add to claim and hope it will work. Read full review ›
Write your own review... 

 by StanleyKS - from 2 mos ago

IMPOSSIBLE to reach a human without your help ! THIS SITE solved my problem. WageWorks has HORRIBLE, AWESOMELY B A D service. Once I got to Read full review ›
Write your own review... 

 by bill - from 2 mos ago

They have tremendous internal control problems and quality control issues. 8 different supervisors over 6 weeks gave me different answers an Read full review ›
Write your own review... 

 by LPF - from 2 mos ago

First person couldn't help me, but transferred me to someone who could. Read full review ›
Write your own review... 

 by mkb282 - from 2 mos ago

Customer service agents need training as we end up educating them on various options. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful WageWorks information besides reviews

Most commonly sought information by WageWorks customers looking for reviews