WageWorks Customer Reviews

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WageWorks Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
10.4
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent WageWorks Reviews 1 - 15 of 168

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 by Anonymous - from 4 days ago

First person spoke clearly. Second person was difficult to understand because of enunciation and speed and the use of abbreviations I didn't Read full review ›
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 by Anonymous - from 15 days ago

The customer service was very pleasant and knowing what to do with the questions Read full review ›
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 by heffy - from 15 days ago

they have problem in telling the truth. there computer seem to cash a lot .but they try to hide it from everyone Read full review ›
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 by none - from 25 days ago

Wanted to speak to a live person Read full review ›
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 by Anonymous - from 30 days ago

Very satisfied with my call and responses to my questions. Read full review ›
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 by Anonymous - from 1 mo ago

Got different answers each time I called. Frustrating. Read full review ›
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 by Anonymous - from 1 mo ago

They have denied a claim on me for 2 years, CSR have been unable to tell me why and was told nobody in the office could help me or would spe Read full review ›
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 by Anonymous - from 1 mo ago

On the phone for over an hour, repeating same scenario I inquired about over a month ago (missing payments). Rep was defensive (raising voi Read full review ›
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 by Anonymous - from 1 mo ago

Once I actually go a human, they were very helpful Read full review ›
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 by gps008 - from 2 mos ago

rep. had trouble understanding my issue (switch in administrators from 2014 to 2015 and split cost of hearing aids between 2014 carryover pe Read full review ›
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 by Anonymous - from 2 mos ago

online claim forms need to be faxed! Really, no email!!! Who sends anything by fax? No phone number to call, had to look it up online. cu Read full review ›
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 by Anonymous - from 2 mos ago

DIDNT RECIVE MY VAN POOL CHECK Read full review ›
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 by anon - from 2 mos ago

Crazy that they do not have a phone number on their website ANYWHERE! Thank you GetHuman for the info here. It was a breeze using the info Read full review ›
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 by Anonymous - from 2 mos ago

On hold waiting to speak to a supervisor after I couldn't get an explanation as to why I have submitted a claim 3 times and not received pay Read full review ›
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 by Edmh1234 - from 2 mos ago

Web site couldn't help, no phone numbers listed there either. Using this number and procedure at 6:30 pm EST got me right through to a knowl Read full review ›
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