WalMart MoneyCard: They sent my personalized card to my old addres...

A WalMart MoneyCard customer review by GetHuman user ~Anonymous from November 26th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other WalMart MoneyCard customers when your case took place?
~Anonymous: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
~Anonymous: I used the 877-937-4098 number I found for on the GetHuman WalMart MoneyCard customer phone number page I was on: WalMart MoneyCard Customer Service Phone Number
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common WalMart MoneyCard problems)
~Anonymous: "Blocked Card" was why I was trying to call.

~Anonymous's review of WalMart MoneyCard customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: They sent my personalized card to my old address after i gave her the new address said it was going to be here the **th of February. Now i have to wait ** more days to get my card. Very upset because i have a family emergency in NY and the Supervisor told me I just have to wait until my new card get here and i cant get MY own money. She wouldnt let me even transfere My money to another walmart card. When i asked for the GM she said she was the highest person there and when i ask for Corporate number she said they dont answer and i would have to write them. What kind of corporate company u cant call to let them know their employees are not doing their jobs. AWFUL EXPERIENCE NEVER WILL BE DOING BUSINESS WITH THEM EVER AGAIN!!!!!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~Anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his WalMart MoneyCard customer service problem that occurred on November 23rd, 2017.

WalMart MoneyCard

1.46 of 5 stars | 260 reviews

~Anonymous's WalMart MoneyCard Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart MoneyCard, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart MoneyCard in any way.

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