WalMart MoneyCard: It was very helpful
A WalMart MoneyCard customer review by GetHuman user ~Denice Rena Bass Grubbs​​ from November 27th, 2017
Background on ~Denice Rena Bass Grubbs​​'s case
GetHuman: ~Denice Rena Bass Grubbs​​ - can you tell our other WalMart MoneyCard customers when your case took place?
~Denice Rena Bass Grubbs​​: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~Denice Rena Bass Grubbs​​ a list of common WalMart MoneyCard problems)
~Denice Rena Bass Grubbs​​: "Lower my rate" was why I was trying to call.
~Denice Rena Bass Grubbs​​'s review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Denice Rena Bass Grubbs​​: It was very helpful
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~Denice Rena Bass Grubbs​​: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Denice Rena Bass Grubbs​​: I'd give them a four out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~Denice Rena Bass Grubbs​​: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~Denice Rena Bass Grubbs​​: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Denice Rena Bass Grubbs​​ taken from his WalMart MoneyCard customer service problem that occurred on November 21st, 2017.