WalMart Customer Reviews

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WalMart Ratings Summary

SUPPORT QUALITY
3.2
OUT OF 5
COMMUNICATION
3.4
OUT OF 5
RESPONSIVENESS
12.6
MINUTES - AVERAGE
OVERALL RATING
3.6
OUT OF 5


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Recent WalMart Reviews 1 - 15 of 31

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 by Anonymous - from 21 days ago

Just ok. Read full review ›
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 by Anonymous - from 1 mo ago

Agent Brenda, excellent handled ordering issues very well. Read full review ›
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 by Anonymous - from 4 mos ago

I called about the poor service I got at the Fenton store and how unprofessional the manager Tom was and what do they do but have his underl Read full review ›
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 by danadhorace - from 4 mos ago

The lady was really nice!! She was very helpful to me. Read full review ›
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 by reviewer2012 - from 5 mos ago

I used the online chat customer service for an issue I had redeeming a promo code for ordering photo prints. To make a long story short, th Read full review ›
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 by rlb - from 5 mos ago

Followed voice prompts for billing to get refund on item that they sold online. They discovered that they did not have item in inventory. Read full review ›
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 by Anonymous - from 5 mos ago

Said they were cancelling order, found for 20% less within five minutes, never did. Still waiting called and emailed five times. Read full review ›
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 by flooziecop - from 5 mos ago

Customer service rep, Christine, was very pleasant, helpful and efficient, and she resolved my problem in minutes. Read full review ›
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 by jphelps - from 6 mos ago

I purchased a laptop from Walmart.com 3 months ago and the screen cracked. Walmart only carries a 15 day return policy. Obviously they do n Read full review ›
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 by Anonymous - from 7 mos ago

The customer service representative was polite and appologized for the bad experience I encountered. Read full review ›
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 by robert - from 8 mos ago

even though i talked to a human,you still get the standard responses...brainwashed idiots. Read full review ›
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 by Anonymous - from 8 mos ago

after being connected was disconnected without help Read full review ›
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 by Anonymous - from 8 mos ago

tried to connect me to the proper people, but was disconnected Read full review ›
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 by Howard the Duck - from 9 mos ago

I ordered a Schwinn Meridian adult tricycle. When delivered bolts necessary to complete assembly were missing. Walmart tried to put me off o Read full review ›
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 by josie - from 9 mos ago

First CS Rep was unable to help (question about their eCards), but transferred me to someone who could. That wait was 4 mins, and CS Rep wa Read full review ›
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