Walmart Product Care Plan: this company made so many mistakes its unreal...
A Walmart Product Care Plan customer review by GetHuman user ~apple questions 246 from November 18th, 2017
Background on ~apple questions 246's case
GetHuman: ~apple questions 246 - can you tell our other Walmart Product Care Plan customers when your case took place?
~apple questions 246: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to Walmart Product Care Plan, and if so, how?
GetHuman: And which of these common Walmart Product Care Plan customer issues best describes the reason you wanted to talk to them?
(Shows ~apple questions 246 a list of common Walmart Product Care Plan problems)
~apple questions 246: "Warranty claim" was why I was trying to call.
~apple questions 246's review of Walmart Product Care Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart Product Care Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~apple questions 246: this company made so many mistakes its unreal! They registerd my iPad as an iPod!. They also sent the shipping label to the wrong email adress and failed to fix it the first TWO times. Hopefully things will straighten out with this company soon!
GetHuman: Let's quantify your experience contacting Walmart Product Care Plan. On a scale of 1 to 5, how easy is it go get help on a Walmart Product Care Plan problem?
~apple questions 246: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~apple questions 246: I'd give them a one out of five on communication.
GetHuman: And what about Walmart Product Care Plan's ability to quickly and effectively address your problem?
~apple questions 246: For that I would say one out of five.
GetHuman: And finally- any advice for other Walmart Product Care Plan customers?
~apple questions 246: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Product Care Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~apple questions 246 taken from his Walmart Product Care Plan customer service problem that occurred on November 10th, 2017.