Walmart Product Care Plan: Had to repeat information twice only for them t...
A Walmart Product Care Plan customer review by GetHuman user ~I HATE WALMART from November 18th, 2017
Background on ~I HATE WALMART's case
GetHuman: ~I HATE WALMART - can you tell our other Walmart Product Care Plan customers when your case took place?
~I HATE WALMART: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to Walmart Product Care Plan, and if so, how?
GetHuman: And which of these common Walmart Product Care Plan customer issues best describes the reason you wanted to talk to them?
(Shows ~I HATE WALMART a list of common Walmart Product Care Plan problems)
~I HATE WALMART: "Overcharge on Account" was why I was trying to call.
~I HATE WALMART's review of Walmart Product Care Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Walmart Product Care Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I HATE WALMART: Had to repeat information twice only for them to tell me they don't cover my claim-it's a manufacturers issue. Of course just another scam of stealing peoples money with lies of coverage.
GetHuman: Let's quantify your experience contacting Walmart Product Care Plan. On a scale of 1 to 5, how easy is it go get help on a Walmart Product Care Plan problem?
~I HATE WALMART: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I HATE WALMART: I'd give them a one out of five on communication.
GetHuman: And what about Walmart Product Care Plan's ability to quickly and effectively address your problem?
~I HATE WALMART: For that I would say three out of five.
GetHuman: And finally- any advice for other Walmart Product Care Plan customers?
~I HATE WALMART: Call them early in the day or late. Don't forget any personal or account information you might need for Walmart Product Care Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I HATE WALMART taken from his Walmart Product Care Plan customer service problem that occurred on November 10th, 2017.