Walt Disney World: The woman I spoke to was very pleasant and help...
A Walt Disney World customer review by GetHuman user ~Helen Martin from November 24th, 2017
Background on ~Helen Martin's case
GetHuman: ~Helen Martin - can you tell our other Walt Disney World customers when your case took place?
~Helen Martin: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Walt Disney World, and if so, how?
GetHuman: And which of these common Walt Disney World customer issues best describes the reason you wanted to talk to them?
(Shows ~Helen Martin a list of common Walt Disney World problems)
~Helen Martin: "Cancel booking" was why I was trying to call.
~Helen Martin's review of Walt Disney World customer service
GetHuman: So how would you sum up your experience for GetHuman's Walt Disney World customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helen Martin: The woman I spoke to was very pleasant and helpful. It was a good experience.
GetHuman: Let's quantify your experience contacting Walt Disney World. On a scale of 1 to 5, how easy is it go get help on a Walt Disney World problem?
~Helen Martin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helen Martin: I'd give them a five out of five on communication.
GetHuman: And what about Walt Disney World's ability to quickly and effectively address your problem?
~Helen Martin: For that I would say two out of five.
GetHuman: And finally- any advice for other Walt Disney World customers?
~Helen Martin: Call them early in the day or late. Don't forget any personal or account information you might need for Walt Disney World to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Helen Martin taken from his Walt Disney World customer service problem that occurred on November 18th, 2017.