Washington Mutual: Press * again if you don't want to take a surve...
A Washington Mutual customer review by GetHuman user GetHuman-227103 from October 25th, 2017
Background on GetHuman-227103's case
GetHuman: GetHuman-227103 - can you tell our other Washington Mutual customers when your case took place?
GetHuman-227103: Yup. It was middle of the night, on October 15th.
GetHuman: Did you reach out to Washington Mutual, and if so, how?
GetHuman: And which of these common Washington Mutual customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-227103 a list of common Washington Mutual problems)
GetHuman-227103: "Setup an account" was why I was trying to call.
GetHuman-227103's review of Washington Mutual customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington Mutual customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-227103: Press * again if you don't want to take a survey after you are finished.
GetHuman: Let's quantify your experience contacting Washington Mutual. On a scale of 1 to 5, how easy is it go get help on a Washington Mutual problem?
GetHuman-227103: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-227103: I'd give them a five out of five on communication.
GetHuman: And what about Washington Mutual's ability to quickly and effectively address your problem?
GetHuman-227103: For that I would say five out of five.
GetHuman: And finally- any advice for other Washington Mutual customers?
GetHuman-227103: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Mutual to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-227103 taken from his Washington Mutual customer service problem that occurred on October 15th, 2017.
Washington Mutual
4.38 of 5 stars | 1 reviews
GetHuman-227103's Washington Mutual Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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