Washington Post: Customer Service Rep very polite and helpful.*T...
A Washington Post customer review by GetHuman user ~Judith Hamburg from November 24th, 2017
Background on ~Judith Hamburg's case
GetHuman: ~Judith Hamburg - can you tell our other Washington Post customers when your case took place?
~Judith Hamburg: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Washington Post, and if so, how?
GetHuman: And which of these common Washington Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Judith Hamburg a list of common Washington Post problems)
~Judith Hamburg: "Complaint" was why I was trying to call.
~Judith Hamburg's review of Washington Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judith Hamburg: Customer Service Rep very polite and helpful.*Took care of the problem quickly.
GetHuman: Let's quantify your experience contacting Washington Post. On a scale of 1 to 5, how easy is it go get help on a Washington Post problem?
~Judith Hamburg: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judith Hamburg: I'd give them a three out of five on communication.
GetHuman: And what about Washington Post's ability to quickly and effectively address your problem?
~Judith Hamburg: For that I would say five out of five.
GetHuman: And finally- any advice for other Washington Post customers?
~Judith Hamburg: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judith Hamburg taken from his Washington Post customer service problem that occurred on November 15th, 2017.