Washington Post: perfect responsiveness to my delivery problem
A Washington Post customer review by GetHuman user ~the real queen from November 28th, 2017
Background on ~the real queen's case
GetHuman: ~the real queen - can you tell our other Washington Post customers when your case took place?
~the real queen: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to Washington Post, and if so, how?
GetHuman: And which of these common Washington Post customer issues best describes the reason you wanted to talk to them?
(Shows ~the real queen a list of common Washington Post problems)
~the real queen: "Delivery problem" was why I was trying to call.
~the real queen's review of Washington Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the real queen: perfect responsiveness to my delivery problem
GetHuman: Let's quantify your experience contacting Washington Post. On a scale of 1 to 5, how easy is it go get help on a Washington Post problem?
~the real queen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the real queen: I'd give them a two out of five on communication.
GetHuman: And what about Washington Post's ability to quickly and effectively address your problem?
~the real queen: For that I would say three out of five.
GetHuman: And finally- any advice for other Washington Post customers?
~the real queen: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the real queen taken from his Washington Post customer service problem that occurred on November 20th, 2017.