Waste Management: Number posted is in Michigan. Number for Nebras...

A Waste Management customer review by GetHuman user GetHuman-165254 from November 25th, 2017

Background on GetHuman-165254's case

GetHuman: GetHuman-165254 - can you tell our other Waste Management customers when your case took place?
GetHuman-165254: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Waste Management, and if so, how?
GetHuman-165254: I used the 866-797-9018 number I found for on the GetHuman Waste Management customer phone number page I was on: Waste Management Customer Service Phone Number
GetHuman: And which of these common Waste Management customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-165254 a list of common Waste Management problems)
GetHuman-165254: "Cancel Service" was why I was trying to call.

GetHuman-165254's review of Waste Management customer service

GetHuman: So how would you sum up your experience for GetHuman's Waste Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-165254: Number posted is in Michigan. Number for Nebraska is ***-***-****. That number was also answered immediately. Called both numbers at *:** a.m. Friday.
GetHuman: Let's quantify your experience contacting Waste Management. On a scale of 1 to 5, how easy is it go get help on a Waste Management problem?
GetHuman-165254: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-165254: I'd give them a two out of five on communication.
GetHuman: And what about Waste Management's ability to quickly and effectively address your problem?
GetHuman-165254: For that I would say three out of five.
GetHuman: And finally- any advice for other Waste Management customers?
GetHuman-165254: Call them early in the day or late. Don't forget any personal or account information you might need for Waste Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-165254 taken from his Waste Management customer service problem that occurred on November 23rd, 2017.

Waste Management

2.18 of 5 stars | 68 reviews

GetHuman-165254's Waste Management Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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