Wawanesa Insurance: Very long wait!

A Wawanesa Insurance customer review by GetHuman user ~boots from November 27th, 2017

Background on ~boots's case

GetHuman: ~boots - can you tell our other Wawanesa Insurance customers when your case took place?
~boots: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Wawanesa Insurance, and if so, how?
~boots: I used the 800-640-2920 number I found for on the GetHuman Wawanesa Insurance customer phone number page I was on: Wawanesa Insurance Customer Service Phone Number
GetHuman: And which of these common Wawanesa Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~boots a list of common Wawanesa Insurance problems)
~boots: "Overcharge/Strange charge" was why I was trying to call.

~boots's review of Wawanesa Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Wawanesa Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~boots: Very long wait!
GetHuman: Let's quantify your experience contacting Wawanesa Insurance. On a scale of 1 to 5, how easy is it go get help on a Wawanesa Insurance problem?
~boots: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~boots: I'd give them a one out of five on communication.
GetHuman: And what about Wawanesa Insurance's ability to quickly and effectively address your problem?
~boots: For that I would say five out of five.
GetHuman: And finally- any advice for other Wawanesa Insurance customers?
~boots: Call them early in the day or late. Don't forget any personal or account information you might need for Wawanesa Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~boots taken from his Wawanesa Insurance customer service problem that occurred on November 20th, 2017.

Wawanesa Insurance

1.67 of 5 stars | 49 reviews

~boots's Wawanesa Insurance Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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