Weber: excellent.
A Weber customer review by GetHuman user ~grillin rob from November 17th, 2017
Background on ~grillin rob's case
GetHuman: ~grillin rob - can you tell our other Weber customers when your case took place?
~grillin rob: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Weber, and if so, how?
GetHuman: And which of these common Weber customer issues best describes the reason you wanted to talk to them?
(Shows ~grillin rob a list of common Weber problems)
~grillin rob: "Complaint" was why I was trying to call.
~grillin rob's review of Weber customer service
GetHuman: So how would you sum up your experience for GetHuman's Weber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~grillin rob: excellent.
GetHuman: Let's quantify your experience contacting Weber. On a scale of 1 to 5, how easy is it go get help on a Weber problem?
~grillin rob: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~grillin rob: I'd give them a four out of five on communication.
GetHuman: And what about Weber's ability to quickly and effectively address your problem?
~grillin rob: For that I would say three out of five.
GetHuman: And finally- any advice for other Weber customers?
~grillin rob: Call them early in the day or late. Don't forget any personal or account information you might need for Weber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~grillin rob taken from his Weber customer service problem that occurred on November 12th, 2017.