Webs.com: Although Vista Print is the parent company for...
A Webs.com customer review by GetHuman user ~Marks Computer Magic from November 22nd, 2017
Background on ~Marks Computer Magic's case
GetHuman: ~Marks Computer Magic - can you tell our other Webs.com customers when your case took place?
~Marks Computer Magic: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Webs.com, and if so, how?
GetHuman: And which of these common Webs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Marks Computer Magic a list of common Webs.com problems)
~Marks Computer Magic: "Update account information" was why I was trying to contact.
~Marks Computer Magic's review of Webs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Webs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marks Computer Magic: Although Vista Print is the parent company for Webs.com, they claimed inability to contact them telephonically. They (Webs) froze my site for no cited reason and even webs customer support said the "legal" people are the only ones who can freeze or unfreeze a site. This has gone on for days with only digital "canned" responses from Webs. My Vista Print business cards expenses are now no good as the pointed Bebs.com website this parent organization printed on my cards is useless. Their using the age-old "blame-thrower" technique to hide behind digital communications.
GetHuman: Let's quantify your experience contacting Webs.com. On a scale of 1 to 5, how easy is it go get help on a Webs.com problem?
~Marks Computer Magic: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marks Computer Magic: I'd give them a two out of five on communication.
GetHuman: And what about Webs.com's ability to quickly and effectively address your problem?
~Marks Computer Magic: For that I would say five out of five.
GetHuman: And finally- any advice for other Webs.com customers?
~Marks Computer Magic: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Webs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marks Computer Magic taken from his Webs.com customer service problem that occurred on November 15th, 2017.