Weight Watchers: Talked with a rep in less than * minutes and re...
A Weight Watchers customer review by GetHuman user ~Madinah Wilson from November 25th, 2017
Background on ~Madinah Wilson's case
GetHuman: ~Madinah Wilson - can you tell our other Weight Watchers customers when your case took place?
~Madinah Wilson: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Weight Watchers, and if so, how?
GetHuman: And which of these common Weight Watchers customer issues best describes the reason you wanted to talk to them?
(Shows ~Madinah Wilson a list of common Weight Watchers problems)
~Madinah Wilson: "Overcharge/Strange charge" was why I was trying to call.
~Madinah Wilson's review of Weight Watchers customer service
GetHuman: So how would you sum up your experience for GetHuman's Weight Watchers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Madinah Wilson: Talked with a rep in less than * minutes and resolved all of my issues
GetHuman: Let's quantify your experience contacting Weight Watchers. On a scale of 1 to 5, how easy is it go get help on a Weight Watchers problem?
~Madinah Wilson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Madinah Wilson: I'd give them a one out of five on communication.
GetHuman: And what about Weight Watchers's ability to quickly and effectively address your problem?
~Madinah Wilson: For that I would say four out of five.
GetHuman: And finally- any advice for other Weight Watchers customers?
~Madinah Wilson: Call them early in the day or late. Don't forget any personal or account information you might need for Weight Watchers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Madinah Wilson taken from his Weight Watchers customer service problem that occurred on November 22nd, 2017.