Wellcare Healthplans: Don't get mixed up with these people. They will...

A Wellcare Healthplans customer review by GetHuman user ~well care...no from November 21st, 2017

Background on ~well care...no's case

GetHuman: ~well care...no - can you tell our other Wellcare Healthplans customers when your case took place?
~well care...no: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Wellcare Healthplans, and if so, how?
~well care...no: I used the 866-687-8878 number I found for on the GetHuman Wellcare Healthplans customer phone number page I was on: Wellcare Healthplans Customer Service Phone Number
GetHuman: And which of these common Wellcare Healthplans customer issues best describes the reason you wanted to talk to them?
(Shows ~well care...no a list of common Wellcare Healthplans problems)
~well care...no: "Get insurance" was why I was trying to call.

~well care...no's review of Wellcare Healthplans customer service

GetHuman: So how would you sum up your experience for GetHuman's Wellcare Healthplans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~well care...no: Don't get mixed up with these people. They will triple bill you. They even told me (after triple billing) that they would report me to medicare. I'm new to medicare but can't imagine how I could be reported for anything. THEY need to be reported!!*Be sure if you do call that you can stay on the line with loud banging music!
GetHuman: Let's quantify your experience contacting Wellcare Healthplans. On a scale of 1 to 5, how easy is it go get help on a Wellcare Healthplans problem?
~well care...no: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~well care...no: I'd give them a one out of five on communication.
GetHuman: And what about Wellcare Healthplans's ability to quickly and effectively address your problem?
~well care...no: For that I would say one out of five.
GetHuman: And finally- any advice for other Wellcare Healthplans customers?
~well care...no: Call them early in the day or late. Don't forget any personal or account information you might need for Wellcare Healthplans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~well care...no taken from his Wellcare Healthplans customer service problem that occurred on November 20th, 2017.

Wellcare Healthplans

1.46 of 5 stars | 84 reviews

~well care...no's Wellcare Healthplans Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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