Wellcare Healthplans: They "voided" my insurance after premiums had b...
A Wellcare Healthplans customer review by GetHuman user ~Without ins? from November 25th, 2017
Background on ~Without ins?'s case
GetHuman: ~Without ins? - can you tell our other Wellcare Healthplans customers when your case took place?
~Without ins?: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to Wellcare Healthplans, and if so, how?
GetHuman: And which of these common Wellcare Healthplans customer issues best describes the reason you wanted to talk to them?
(Shows ~Without ins? a list of common Wellcare Healthplans problems)
~Without ins?: "Get insurance" was why I was trying to call.
~Without ins?'s review of Wellcare Healthplans customer service
GetHuman: So how would you sum up your experience for GetHuman's Wellcare Healthplans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Without ins?: They "voided" my insurance after premiums had been paid.
GetHuman: Let's quantify your experience contacting Wellcare Healthplans. On a scale of 1 to 5, how easy is it go get help on a Wellcare Healthplans problem?
~Without ins?: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Without ins?: I'd give them a two out of five on communication.
GetHuman: And what about Wellcare Healthplans's ability to quickly and effectively address your problem?
~Without ins?: For that I would say one out of five.
GetHuman: And finally- any advice for other Wellcare Healthplans customers?
~Without ins?: Call them early in the day or late. Don't forget any personal or account information you might need for Wellcare Healthplans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Without ins? taken from his Wellcare Healthplans customer service problem that occurred on November 23rd, 2017.