Wellpoint Next Rx Customer Reviews

“Between dropped calles, poor call transfers and wait times this was one of the worst experiences. Once we finally got someone to help it wa” Read full review ›

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by TGP - from 1 yr ago

“Your NEXTRX program will undoubtedly cause a major medical problem. I waited 38 days from the date of submission of RXs, all for chronic con” Read full review ›

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by Anonymous - from 1 yr ago

“It has been 2weeks since next rx received my script. I still don't have my medication. Six phone calls later I have been told 3 times scrip” Read full review ›

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by t@5.net - from 1 yr ago

“I have never had a problem with NextRx. They are polite and have been able to answer all of my questions promptly without fail. ” Read full review ›

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by Anonymous - from 1 yr ago

“The automated phone tree hung up on me 2x and a live person hung 3x when trying to transfer my call; the last person could not hear me over ” Read full review ›

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by Anonymous - from 1 yr ago

“why don't you have a rating of "0 out of 5"?? I understood the next Rx persons perfectly: I do not have prescriptions with them, although ” Read full review ›

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by Anonymous - from 1 yr ago

“Poor service. Uninformed, slow reps. Unintelligible automated calls requiring confirmation of orders. No breakdown of individual drug cos” Read full review ›

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by Another Frustrated Custo... - from 1 yr ago

“I received an invoice for a prescription that has been voided by pharmacy. I called them and they said the issue was settled. Then again aft” Read full review ›

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by Anonymous - from 1 yr ago

“They take money out of your account without giving you the price, when I called to ask how this was in any way legal or moral I was given th” Read full review ›

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by Irritable - from 1 yr ago

“They're gaining a monopoly and it shows.” Read full review ›

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by anon - from 1 yr ago

“Rep seemed well intentioned but basically could interpret nothing from the database. My Rx was faxed to them 2 weeks ago and it's status re” Read full review ›

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by beyond frustrated - from 1 yr ago

“This company could really not be worse. I can't start to tell how many things have gone wrong with them. If I could opt out of using them ” Read full review ›

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by Tim - from 1 yr ago

“Called 866-274-1367 (toll free number) and used the automated service for refilling 3 existing prescriptions. There was no wait time at all.” Read full review ›

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