WestJet Customer Reviews

“Their website kept cancelling our order. We called up and waited 3+ hours to talk to a person (we had the call on the speakerphone while we” Read full review ›

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by Anonymous - from 2 yrs ago

“Their website kept cancelling our order. We called up and waited 3+ hours to talk to a person (we had the call on the speakerphone while we” Read full review ›

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by Anonymous - from 2 yrs ago

“We waited for 3hrs+ with them keeping us on hold (we just left the call on our speakerphone while we worked) and finally we gave up. Their ” Read full review ›

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by Anonymous - from 2 yrs ago

“December 26 I have been on the phone for three hours trying to speak to a customer service rep. Flight 1244 was cancelled today.” Read full review ›

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by Billy Hill - from 2 yrs ago

“Totally useless "customer service" agent couldn't resolve my problem with WestJet's non-functioning website check-in service. I waited more ” Read full review ›

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by Anonymous - from 2 yrs ago

“Customer service said they would apply a credit from a former flight to new fare and then issued the new ticket at full price. ” Read full review ›

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by Anonymous - from 2 yrs ago

“unacceptable..I hung up! My mother brother & myself have tried to get in touch for the past two days to confirm a Christmas reservation afte” Read full review ›

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by Anonymous - from 2 yrs ago

“put on hold and no one came back to me after an hour and a half. I thought that maybe they were sleeping as it was close to 11:00 pm and had” Read full review ›

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by Anonymous - from 2 yrs ago

“Tried to buy a ticket online at Westjet - had error, couldn't resolve and never did get a real person to help me resolve the issue by callin” Read full review ›

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by Lorna - from 2 yrs ago

“Never answered” Read full review ›

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by darryl ashdown - from 2 yrs ago

“hire more people can't wait” Read full review ›

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by Anonymous - from 2 yrs ago

“RIDICULOUSLY long hold time right now with their new system.” Read full review ›

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