Western Union Customer Reviews

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Western Union Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
13.8
MINUTES - AVERAGE
OVERALL RATING
3.2
OUT OF 5


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Recent Western Union Reviews 1 - 15 of 205

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 by zenaida - from 6 days ago

Muy atento y eficiente el sr que me atendió Read full review ›
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 by Anonymous - from 8 days ago

The Caller ID only shows this caller as OUT-OF-AREA. This caller calls at all hours of the day or night repeatedly. They never ever leave an Read full review ›
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 by SECoop - from 12 days ago

Louis "answered" and disconnected within about 5 seconds. Read full review ›
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 by Anonymous - from 14 days ago

East is east and west is west.............. Read full review ›
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 by Anon - from 15 days ago

you should be more careful what kind of information you provide the customers and not set expectations if you know they cannot be met in the Read full review ›
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 by Anonymous - from 19 days ago

I NEEDED THE AGENT TO EMAIL BACK WITH ALL THE INFORMATIAON WHEN I SEND MONEY NEVER GOT THE EMAIL AND I PUT MTCN THE COMPUTER TELL WE CAN'T F Read full review ›
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 by jerry - from 26 days ago

one minute wait. i tried your call back service but WU never answered. woman was most helpful and kept apologizing for wait, which i didn't Read full review ›
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 by Anonymous - from 27 days ago

had no problems at all. Customer Service was very good and very helpful. I find Western Union to be the best way to send money! Read full review ›
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 by aia4spoc - from 1 mo ago

They told me they couldn't help and to call their phone number. (I had a very simple question about how to get a refund) Read full review ›
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 by phennig - from 1 mo ago

I have been trying to get an issue resolved since 11/19/2014. I purchased a money order for $200 and mailed to my credit card for 12/8/2014 Read full review ›
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 by the new saints - from 1 mo ago

very succesfull Read full review ›
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 by notveryhappy - from 1 mo ago

I have been waiting for a refund for my rent since they said a check was cut on 1/02/15...1/16 and still not here. I keep getting the run a Read full review ›
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 by agirty - from 1 mo ago

Wow that number system works. I spoke to Mary with no problem. Thank you. Read full review ›
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 by nohelp - from 2 mos ago

I was told 2 push 1 then 4 2 speak with customer service after trying repeatedly was hung up on this sucked bad I will never deal with weste Read full review ›
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 by jerson - from 2 mos ago

i did not talked good to customer service representative Read full review ›
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