Western Union Customer Reviews

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Western Union Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
13.8
MINUTES - AVERAGE
OVERALL RATING
3.1
OUT OF 5


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Recent Western Union Reviews 1 - 15 of 156

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 by GARCIA - from 16 days ago

CUST SERVICE REAL BAD NOOD GOOD I WOULD GO BACK WITH MONEY GRAM Read full review ›
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 by bigbang3 - from 16 days ago

Can't tell me why transaction was denied but they kept giving excuses horrible customer support training Read full review ›
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 by Cheryl Payne - from 18 days ago

It's for agents. This was helpful. I couldn't understand the person who transfered me to this. Read full review ›
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 by Anonymous - from 1 mo ago

it's a number for agents Read full review ›
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 by toojeep - from 1 mo ago

My money transfer was declined and all the CSR could tell me was it was a business decision. She talked too fast and used my first name rep Read full review ›
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 by Anonymous - from 1 mo ago

No sense of urgency. This is in western union subic Read full review ›
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 by pokerboytim - from 1 mo ago

I was told I would get call back in within 2 hours. 6 hours later I had and still could not get a simple answer... Why my transaction was ca Read full review ›
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 by pokerboytim - from 1 mo ago

No one could answer why my transaction was canceled! WTF Read full review ›
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 by Anonymous - from 1 mo ago

haha read the comments while waiting on hold. sure enough all of the comments are true. horrible company. been on hold for over 8 minutes Read full review ›
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 by Irate trucker - from 1 mo ago

U should have staff that understands the Interstate Highway system, as a trucker we can't leave the road, never again. Read full review ›
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 by Anonymous - from 2 mos ago

I a sender needing to make changes to money send. Never an option was given to make change. Could not talk to real person Read full review ›
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 by Paulaj410@gmail.com - from 2 mos ago

Failed attempt to resolve serios matter Read full review ›
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 by angel - from 2 mos ago

its all automated never got to speak to real person.. i need a real person to speak to. not a computer Read full review ›
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 by Mae - from 2 mos ago

I'd like to know why you would have to give out your social sec no to send money this is totally in called for Read full review ›
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 by Anonymous - from 2 mos ago

Most horrible . Who do there think there are saying you have become to much money latly Read full review ›
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