Western Union Customer Reviews

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Western Union Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
13.5
MINUTES - AVERAGE
OVERALL RATING
3.1
OUT OF 5


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Recent Western Union Reviews 1 - 15 of 156

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 by burnseileen23@yahoo.com - from 2 days ago

i have waited for more than 3 months for a refund. no human available, and non english speaking. western union are THIEFS Read full review ›
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 by idelvice - from 7 days ago

It took more than 3 minutes on hold, while checking the information Read full review ›
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 by jo chavez - from 11 days ago

the telephone is pain in a neck, too many options before you can get alive representative. make it simple please. Read full review ›
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 by Anonymous - from 12 days ago

good Read full review ›
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 by rbabe3421 - from 13 days ago

I put in all info as requested. Put in my wu # just gave info about my points and return to more options. Read full review ›
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 by roe - from 14 days ago

There needs to be at least one English Speaker at this phone number Read full review ›
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 by GEORGESCU mihaela floren... - from 17 days ago

my tranzaction was refund.! I don't know why.! Somebody can make me understand..? Read full review ›
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 by kenter - from 29 days ago

i cannot call 1800/1877 numbers Read full review ›
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 by leonila - from 30 days ago

westernunion have put my name on a not send list i call customer service and at tham how can i get my name cleared no one explan i allso ema Read full review ›
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 by customer - from 1 mo ago

It was about 3 seconds and I got a live person who helped me with no problems whatsoever. They were quick and accurate and this is an aweso Read full review ›
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 by beebob42 - from 1 mo ago

horrible, no help, no answers asked for supervsor, all help either in Manila or Mumbai. never get to speak to a US Rep to get information Read full review ›
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 by BeOhBe..<[;{>* - from 1 mo ago

Yes, it worked. One min. wait. Got answer immediately. And this was at 11:am. Read full review ›
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 by Anonymous - from 1 mo ago

Very sarcastic Read full review ›
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 by Lyn - from 2 mos ago

Western union has the worst customer service. I can't believe they're still making business. Horrible. Read full review ›
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 by Anonymous - from 2 mos ago

Machine will not give you an option to speak to an agent, you have to states that you want to speak to an agent or machine will hang up on y Read full review ›
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