Western Union Customer Reviews

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Western Union Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
13.7
MINUTES - AVERAGE
OVERALL RATING
3.2
OUT OF 5


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Recent Western Union Reviews 1 - 15 of 205

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 by berat - from 1 day ago

its ok Read full review ›
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 by Anonymous - from 2 days ago

for agents only. can not get a live person. Read full review ›
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 by Debi - from 2 days ago

Chat agent was unable to assist with status of a money order - NOT LOST, just needed to know whether it was cashed, when, and by whom. After Read full review ›
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 by delis - from 7 days ago

very bad Read full review ›
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 by Aza D. Oberman - from 8 days ago

*3 minutes to complete the transaction with the help of phone support. In the end the transaction was rejected. Pitiful WesternUnion.com s Read full review ›
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 by Aaron J - from 9 days ago

Spoke with someone for a couple minutes, they asked me what was wrong and I was typing my situation, during that time they disconnected the Read full review ›
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 by Anonymous - from 28 days ago

Terrible help, was not assisted at all and I felt as if the customer service rep didn't try to understand what I was trying to say to her. Read full review ›
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 by Anonymous - from 1 mo ago

i don't want to make next transactions through WesternUnion. this service broken trust and made me very angry. Im very sad because of this s Read full review ›
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 by shiva kumar - from 1 mo ago

im waiting till now but i din't get my money which im expecting. seriously im very angry on this service. you just broken my trust on your w Read full review ›
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 by debra - from 1 mo ago

trying to get money out of atm told it was the wrong pin # change the pin # was told its ok now went back to atm still coudnt get money out Read full review ›
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 by Anonymous - from 1 mo ago

Rep had smart mouth but got thru quick Read full review ›
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 by podad - from 1 mo ago

Avoid any transaction with WU--horrible product/service on its own and the rude customer service reps (even in the direct to bank dept) are Read full review ›
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 by Anonymous - from 1 mo ago

nothing gained at all Read full review ›
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 by Anonymous - from 1 mo ago

Worst i have ever experienced Read full review ›
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 by bdurisseau - from 1 mo ago

Great number to call for money order questions Read full review ›
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