Western Union Customer Reviews

HomeRead Customer ReviewsWestern Union Customer Reviews

Western Union Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
13.9
MINUTES - AVERAGE
OVERALL RATING
3.2
OUT OF 5


See how Western Union has done over time on our Western Union ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Western Union too - we need to keep each other informed!


Recent Western Union Reviews 1 - 15 of 205

Write your own review... 

 by Anonymous - from 2 days ago

abominable serves ice. Non Existential. Read full review ›
Write your own review... 

 by Anonymous - from 5 days ago

Chat representative answered my question quickly. I would recommend this option versus calling Western Union to resolve a customer service i Read full review ›
Write your own review... 

 by Anonymous - from 6 days ago

They hung up on me and I could hear them typing in the background. I would never do business with Western Union. I learned my lesson. Read full review ›
Write your own review... 

 by guadalupe - from 12 days ago

hola esta alguien hay Read full review ›
Write your own review... 

 by Never again - from 17 days ago

I don't understand why the Agent was insistent about getting my address before he even knew what I was calling for..???...that info I didn't Read full review ›
Write your own review... 

 by anonymous - from 30 days ago

I am not an agent, nor do I have an agent number.I cannot find a number that helps me. Read full review ›
Write your own review... 

 by Nicciy - from 1 mo ago

Called the number pressed 1 and then just pressed all zeros and got to a rep within 1 min Read full review ›
Write your own review... 

 by julet - from 1 mo ago

I want to no about my money Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

the rep wasnt very accomodating and they talk with us very unprofessionally Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

good Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

no live person to speak to Read full review ›
Write your own review... 

 by Gie - from 2 mos ago

Its that possible that i will know where the money picket it up to the western union branch. Read full review ›
Write your own review... 

 by burnseileen23@yahoo.com - from 2 mos ago

i have waited for more than 3 months for a refund. no human available, and non english speaking. western union are THIEFS Read full review ›
Write your own review... 

 by idelvice - from 2 mos ago

It took more than 3 minutes on hold, while checking the information Read full review ›
Write your own review... 

 by jo chavez - from 2 mos ago

the telephone is pain in a neck, too many options before you can get alive representative. make it simple please. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Western Union information besides reviews

Most commonly sought information by Western Union customers looking for reviews