Western Union: I love the western bank my mom goes there too
A Western Union customer review by GetHuman user ~queen archer from November 22nd, 2017
Background on ~queen archer 's case
GetHuman: ~queen archer - can you tell our other Western Union customers when your case took place?
~queen archer : Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Western Union, and if so, how?
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~queen archer a list of common Western Union problems)
~queen archer : "Complaint" was why I was trying to call.
~queen archer 's review of Western Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~queen archer : I love the western bank my mom goes there too
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~queen archer : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~queen archer : I'd give them a two out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~queen archer : For that I would say three out of five.
GetHuman: And finally- any advice for other Western Union customers?
~queen archer : Call them early in the day or late. Don't forget any personal or account information you might need for Western Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~queen archer taken from his Western Union customer service problem that occurred on November 20th, 2017.