Whirlpool: I call to fine when the parts I order would be...

A Whirlpool customer review by GetHuman user ~rlane97 from November 24th, 2017

Background on ~rlane97's case

GetHuman: ~rlane97 - can you tell our other Whirlpool customers when your case took place?
~rlane97: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Whirlpool, and if so, how?
~rlane97: I used the 866-698-2538 number I found for on the GetHuman Whirlpool customer phone number page I was on: Whirlpool Customer Service Phone Number
GetHuman: And which of these common Whirlpool customer issues best describes the reason you wanted to talk to them?
(Shows ~rlane97 a list of common Whirlpool problems)
~rlane97: "Technical support" was why I was trying to call.

~rlane97's review of Whirlpool customer service

GetHuman: So how would you sum up your experience for GetHuman's Whirlpool customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rlane97: I call to fine when the parts I order would be here and the woman said I did not order the part I had the order number and she told me I had the wrong number and transfer me to a other nasty person the number was on the web site and on my credit card bill that whirlpool was pay there is more put I do not have enough space
GetHuman: Let's quantify your experience contacting Whirlpool. On a scale of 1 to 5, how easy is it go get help on a Whirlpool problem?
~rlane97: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rlane97: I'd give them a two out of five on communication.
GetHuman: And what about Whirlpool's ability to quickly and effectively address your problem?
~rlane97: For that I would say five out of five.
GetHuman: And finally- any advice for other Whirlpool customers?
~rlane97: Call them early in the day or late. Don't forget any personal or account information you might need for Whirlpool to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rlane97 taken from his Whirlpool customer service problem that occurred on November 21st, 2017.

Whirlpool

2.24 of 5 stars | 114 reviews

~rlane97's Whirlpool Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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