Wisconsin Medicaid: I stay on the line for more than ** minutes aft...
A Wisconsin Medicaid customer review by GetHuman user ~Kevin smith from November 26th, 2017
Background on ~Kevin smith's case
GetHuman: ~Kevin smith - can you tell our other Wisconsin Medicaid customers when your case took place?
~Kevin smith: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Wisconsin Medicaid, and if so, how?
GetHuman: And which of these common Wisconsin Medicaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Kevin smith a list of common Wisconsin Medicaid problems)
~Kevin smith: "None of those really matches why I wanted to call Wisconsin Medicaid that day." was why I was trying to call.
~Kevin smith's review of Wisconsin Medicaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Wisconsin Medicaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kevin smith: I stay on the line for more than ** minutes after that also i can't able to speak with the rep and the call suddenly got disconnected
GetHuman: Let's quantify your experience contacting Wisconsin Medicaid. On a scale of 1 to 5, how easy is it go get help on a Wisconsin Medicaid problem?
~Kevin smith: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kevin smith: I'd give them a three out of five on communication.
GetHuman: And what about Wisconsin Medicaid's ability to quickly and effectively address your problem?
~Kevin smith: For that I would say two out of five.
GetHuman: And finally- any advice for other Wisconsin Medicaid customers?
~Kevin smith: Call them early in the day or late. Don't forget any personal or account information you might need for Wisconsin Medicaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kevin smith taken from his Wisconsin Medicaid customer service problem that occurred on November 19th, 2017.
Wisconsin Medicaid
2.00 of 5 stars | 3 reviews
~Kevin smith's Wisconsin Medicaid Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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