Wolfgang Puck: I have been trying to get thru to speak to some...

A Wolfgang Puck customer review by GetHuman user ~cookergirl from November 25th, 2017

Background on ~cookergirl's case

GetHuman: ~cookergirl - can you tell our other Wolfgang Puck customers when your case took place?
~cookergirl: Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to Wolfgang Puck, and if so, how?
~cookergirl: I used the 800-275-8273 number I found for on the GetHuman Wolfgang Puck customer phone number page I was on: Wolfgang Puck Customer Service Phone Number
GetHuman: And which of these common Wolfgang Puck customer issues best describes the reason you wanted to talk to them?
(Shows ~cookergirl a list of common Wolfgang Puck problems)
~cookergirl: "Change order" was why I was trying to call.

~cookergirl's review of Wolfgang Puck customer service

GetHuman: So how would you sum up your experience for GetHuman's Wolfgang Puck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cookergirl: I have been trying to get thru to speak to someone for the last *days. still no answer. mailbox is full, can't leave messages.
GetHuman: Let's quantify your experience contacting Wolfgang Puck. On a scale of 1 to 5, how easy is it go get help on a Wolfgang Puck problem?
~cookergirl: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cookergirl: I'd give them a two out of five on communication.
GetHuman: And what about Wolfgang Puck's ability to quickly and effectively address your problem?
~cookergirl: For that I would say one out of five.
GetHuman: And finally- any advice for other Wolfgang Puck customers?
~cookergirl: Call them early in the day or late. Don't forget any personal or account information you might need for Wolfgang Puck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cookergirl taken from his Wolfgang Puck customer service problem that occurred on November 24th, 2017.

Wolfgang Puck

1.00 of 5 stars | 19 reviews

~cookergirl's Wolfgang Puck Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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