Xbox: Much quicker than expected,especially since cal...
A Xbox customer review by GetHuman user ~Clueless on xbox360 from November 24th, 2017
Background on ~Clueless on xbox360's case
GetHuman: ~Clueless on xbox360 - can you tell our other Xbox customers when your case took place?
~Clueless on xbox360: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Xbox, and if so, how?
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Clueless on xbox360 a list of common Xbox problems)
~Clueless on xbox360: "Cancel Account" was why I was trying to call.
~Clueless on xbox360's review of Xbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clueless on xbox360: Much quicker than expected,especially since called on Sunday! Just follow get human instructions and you truly get a human*******€*
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~Clueless on xbox360: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clueless on xbox360: I'd give them a five out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~Clueless on xbox360: For that I would say five out of five.
GetHuman: And finally- any advice for other Xbox customers?
~Clueless on xbox360: Call them early in the day or late. Don't forget any personal or account information you might need for Xbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clueless on xbox360 taken from his Xbox customer service problem that occurred on November 16th, 2017.