I cannot get an answer from Yahoo if they are b...
A Yahoo customer review by GetHuman user ~Susanne Kendrick from November 21st, 2017
Background on ~Susanne Kendrick's case
GetHuman: ~Susanne Kendrick - can you tell our other Yahoo customers when your case took place?
~Susanne Kendrick: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Susanne Kendrick a list of common Yahoo problems)
~Susanne Kendrick: "Account hacked" was why I was trying to contact.
~Susanne Kendrick's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susanne Kendrick: I cannot get an answer from Yahoo if they are bringing back literati game
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Susanne Kendrick: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susanne Kendrick: I'd give them a three out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Susanne Kendrick: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Susanne Kendrick: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susanne Kendrick taken from his Yahoo customer service problem that occurred on November 15th, 2017.