no answer at all. even had yahoo call back. and...
A Yahoo customer review by GetHuman user ~Richard Moore from November 22nd, 2017
Background on ~Richard Moore's case
GetHuman: ~Richard Moore - can you tell our other Yahoo customers when your case took place?
~Richard Moore: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Richard Moore a list of common Yahoo problems)
~Richard Moore: "Account access" was why I was trying to contact.
~Richard Moore's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Richard Moore: no answer at all. even had yahoo call back. and still put on hold. i see why GOOGLE is better
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Richard Moore: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Richard Moore: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Richard Moore: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Richard Moore: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Richard Moore taken from his Yahoo customer service problem that occurred on November 15th, 2017.